Hello, @Enjin,

Thank you for your request.

This will be added within 3-4 weeks. We are currently working on it.

Best Regards,
8Theme’s Team

Hello, @Tair Domer,

Our developers have done tests on your site too, and the video was added to the Private Content area.

1. Please attempt to log into your website as a different user and do the test, from a different device too.
2. It is somewhat peculiar that your video was in RTL format, but it is not in RTL now.

Best Regards,
8Theme’s Team.

Hello, WebsiteDude,

Thank you for contacting us and for using XStore.

1/ What exactly settings are overridden?
Please describe the situation in more detail with a video for a better understanding.

2/ “What is also a problem is I have applied the template and this has over-ridden the SHOP page layout – I previously had top level categories and then the products after those. This does not show now – just all products.” – you are using the Elementor Pro plugin, so please check how the archive builder works when not our theme is activated. Do they allow the desired functionality?

The request about the improvement work of our builder can be sent on this page – https://www.8theme.com/taskboard/ , so our developer’s team read it.

Currently, you can try to add this https://prnt.sc/Sw4wBMjvMsAN element before products.

Kind Regards,
8theme team

Dear, Henrik,

The issue is caused by the option in WooCommerce (Shop) -> Product Catalog -> Default Product Sorting -> Popularity (sales).
This option results in random product display on pagination pages, as detailed in Video 1 (Private Content) .
The infinite scroll operates based on this pagination, and therefore, after loading, it shows duplicated products because it loads products from the second pagination page, which are random and may coincide with the products on the first page.

This bug is also present with the default theme, as detailed in Video 2.

Therefore, we have switched the option from WooCommerce (Shop) -> Product Catalog -> Default Product Sorting -> Popularity (sales) to WooCommerce (Shop) -> Product Catalog -> Default Product Sorting -> Default sorting (custom ordering + name).

We will also notify WooCommerce about this issue and we encourage you to do the same.

Kind Regards,
8theme team

Hello,

We appreciate your prompt response.

https://prnt.sc/soi144TzQ37p – please try https://www.clothkarigari.com/my-account-2//google/oauth2callback

Kind Regards,
8theme team

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Custom CSS code can be used. What exactly section do you want to remove?

Also, we added a new Single Product Builder in the latest theme version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
With the Elementor in this builder, you will be able to hide elements via settings – https://prnt.sc/g7uizs3rjSm8

Kind Regards,
8theme team

Hello, Salmi,

.woocommerce-checkout .order-review .cart_item .product-name {
    width: 80%;
}

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for contacting us and for using XStore.

This plugin doesn’t come bundled with our theme, so you can contact support of the plugin or disable it.

Kind Regards,
8theme team

Hello, Nosso Cabide,

Thank you for contacting us and for using XStore.

1/ As you can see here -> https://prnt.sc/qtnNpdyaA3NH the error is caused because of the incorrect values for apply_filters() function by woocommerce-rental-and-booking plugin
2/ Checking the code of plugin and found that if we print() $product variable then we have it as a string instead of full object -> https://prnt.sc/fSV490q03sJx => https://prnt.sc/itm52aR83H9a.
3/ Details of temporary fix -> https://prnt.sc/0BEmrd844VtL
Note: you should contact this plugin and describe the issue they have in their code to fix it globally.

Kind Regards,
8theme team

Hello, Steel,

Thank you for contacting us and for using XStore.

Please try to activate “Hide out of stock items from the catalog” option in WooCommerce > Settings > Products > Inventory.

Kind Regards,
8theme team

Hello, Mb-handmade,

Thank you for contacting us and for using XStore.

“High-Performance Order Storage (HPOS)” is a plugin on your site? You did not provide URL of site and temporary wp-admin access, so it is a bit unclear and we can’t check the situation on your site.

We are not authors of PDF Invoice Plugin, it just comes with our theme – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
In case a few 3rd party plugins conflict, and it is independent of the theme, we can only give you a recommendation to contact support of WooCommerce, support of plugins, or Manage WooCommerce features as mentioned in the message.

Sorry, but we can’t make changes in the files of plugins.
Hope for your understanding.

If you have any additional questions or concerns that relate directly to our theme code or functions, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear, Rich Kil,

We’ve recorded a video, please check the Private Content area.
When you change the width, the height will be automatically and proportionally changed.

Also, please watch our videos here – https://www.youtube.com/c/8theme/videos

We hope our answer is helpful.

Kind Regards,
8theme team

Hello, Atahan,

Thank you for contacting us and for using XStore.

Header Builder > Multiple headers > create a custom header and set it for all pages of a particular language. In the settings of headers, Search text and other elements will be different depending on the language of the header.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Jalal,

Thank you for contacting us and for using XStore.

We’ve checked your site and we do not see the problem. We did nothing yet.

Kind Regards,
8theme team

Hello, HmirceaD,

Thank you for contacting us and for using XStore.

We’ve set “Active Breakpoints experiment” to inactive, please clear cache and check now.
https://github.com/elementor/elementor/issues/20555#issuecomment-1350723015

Kind Regards,
8theme team