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X Store Builders – Issues – Taxonomy Filter Issues – Slider Image Issues

This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

WebsiteDude

Participant

October 19, 2023 at 20:51

Having a few issues – I have no templates shown to me to use in X Store Builder – so I have hit a roadblock straight away. I expected I would see the demo templates but I just have the standard Elementor small selection.

Also when I use the Taxonomy Filter in Elementor – this does not work with the Loop Grid. It filters but breaks the content and does not show the items.

Also – I have had issues as the theme is over-riding the settings of the new Archive Page I have tried to build. How do I get around this? I want to be able to control the look of the elements and not have the Xstore theme defaults.

Another issue I have is on the home page – the slider is not showing the images – so something wrong there also.

Please, contact administrator
for this information.

#370873 Copied Theme version: 9.21 WooCommerce version: 8.2.1

3 Answers

Rose Tyler

Support staff

October 20, 2023 at 10:57

Hello, WebsiteDude,

Thank you for contacting us and for using XStore.

Please separate questions to different topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/, so we can assist you more effectively.

“I have no templates shown to me to use in X Store Builder” – these prebuild templates https://prnt.sc/wBS7NRmdpUg_ should be visible here https://prnt.sc/3u2xYZ494fOu , but they are not shown on your site. We need to check this situation more deeply. Please provide temporary FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Some answers with screenshots we added via the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#370916 Copied

WebsiteDude

Participant

October 20, 2023 at 11:18

Hi there,

thanks for the reply. The icon for the templates does not show for me so that explains.

Please contact administrator
for this information.

#370918 Copied

Rose Tyler

Support staff

October 20, 2023 at 16:27

Hello, WebsiteDude,

The problem with the templates button missing was caused by the old version of Core plugin – https://prnt.sc/Cv5SnTnq0OAy and noticed about old version was disabled https://prnt.sc/P20Y6fdiDCm_
We’ve updated XStore Core plugin on your site.

Kind Regards,
8theme team

#370957 Copied
Tagged: ecommerce template issues, slider image problems, taxonomy filter issues, woocommerce troubleshooting, woocommerce wordpress templates, wordpress store solutions, x store builders
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X Store Builders – Issues – Taxonomy Filter Issues – Slider Image Issues

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