Hello, Kostoff,

We appreciate your prompt response.

Please provide us with temporary wp-admin to both sites, so we can compare settings too.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Adam,

Please provide us with FTP access.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Cr3atorf1lm,

Thank you for contacting us and for using XStore.

Please provide an example.

Kind Regards,
8theme team

Hello, Martin,

Thank you for contacting us and for using XStore.

Please provide URL of page with the problem.

Kind Regards,
8theme team

Hello, Ritik Kumar,

Thank you for contacting us and for using XStore.

Sorry, but we can not be responsible for your custom coding in the child theme.
We would recommend you contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Theme Options > SEO > Custom Meta Description.
Or you can use SEO plugin to edit meta description, title etc of your site. For example Yoast SEO, All in one SEO pack or similar. Follow the plugin docs to adjust the mentioned things.

Kind Regards,
8theme team

Hello, Dinus,

Thank you for getting in touch with us.

Please describe the desired result in more detail.

If you want to change the grid of elements into a slider, there is no such option, but you can try to contact support of Elementor – https://wordpress.org/support/plugin/elementor/

Kind Regards,
8theme team

Hello, Martin,

Thank you for contacting us and for using XStore.

Please record a video of the problem. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Kind Regards,
8theme team

Hello, Annabel,

Please check now – https://prnt.sc/GDCEIQDOIulP

Kind Regards,
8theme team

Hello, @Eitel,

Here it is – https://prnt.sc/7-f8-XmPAeGZ > https://prnt.sc/weriR5I_Yy36

Best Regards,
Team 8Theme.

Hello, Annabel,

You’re welcome!

What exactly strings are not translated? Please provide screenshots.
Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Kind Regards,
8theme team

Hello, LazyFly,

Thank you for contacting us and for using XStore.

We’ve checked on our test site: Theme Options > Styling/Colors > Background Image and it works fine – https://prnt.sc/CIuBNAoADEem

Please describe in more detail what exactly option works incorrectly.

Kind Regards,
8theme team

Hello, Jesika,

Thank you for contacting us and for using XStore.

Currently, your footer is created without the Elementor – https://prnt.sc/GpScFc8v2hHN

Please follow this video – https://youtu.be/dedHEO443nE?feature=shared

Kind Regards,
8theme team

Hello, Belal,

Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , it allow you to translate site just into 1 language.
It does not allow to create the multilanguage site. To create the multilanguage site you need one of next plugins – https://colorlib.com/wp/wordpress-multilingual-plugins/

Kind Regards,
8theme team

Dear, Muhamed,

Changes were done in wp-content/themes/xstore-child/functions.php Please clear cache and check the mobile panel now.

Kind Regards,
8theme team