Cart page changes not apperaring on the live site

This topic has 6 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: HmirceaD
    HmirceaD
    Participant
    October 29, 2023 at 12:21

    Hello,

    I created my cart page through the new option of Xstore Builder > Cart Page and added all of my elements:

    https://imgur.com/a/6DyXQCD

    However I see that the changes I make on the elementor editor do not show up on the main website:

    https://imgur.com/a/w3PAhPE

    (this screenshot is from incognito)

    I tried clearing the css cache in elementor, my browser’s, disabling all cache options in xstore options (also I do not use a separate cache plugin).

    I also added the cart/checkout progress bar from the sales booster option and customized the language, but it also shows up as the default options.

    Thanks!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2023 at 15:40

    Hello, HmirceaD,

    Thank you for contacting us and for using XStore.

    As we can see, there is CDN on your site – https://prnt.sc/ysxOYvmG7UeA Please contact your hosting provider to temporarily disable CDN caching and provide us with temporary FTP access.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    Avatar: HmirceaD
    HmirceaD
    Participant
    October 29, 2023 at 16:20

    Hello Rose,

    My website doesn’t use a CDN, I also have that extension and I see it shows cloudfare, but I checked inside my hostinger dashboard no CDN is activated and I also checked the domain with this and nothing shows up:

    https://www.cdnplanet.com/tools/cdnfinder/#id:1301407351097_1a08219520a132136378

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2023 at 16:46

    Hello, HmirceaD,

    What did your hosting provider answer?
    We need temporary FTP access, as was mentioned.

    Kind Regards,
    8theme team

    Avatar: HmirceaD
    HmirceaD
    Participant
    October 30, 2023 at 11:59

    Hello,

    Will check with them to be sure.

    Added ftp access in private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2023 at 14:43

    Hello, HmirceaD,

    We are sure that there is a cache and it is causing the problem.
    1/ https://prnt.sc/s-lUL9KzDlvb
    2/ We’ve created a completely new page and saved https://auri.rocketstaging.online/cart/
    3/ Then we set that new page as Cart https://prnt.sc/vj8vojAj1Yi7
    4/ After implementing additional changes on this new page, it still displays the cached old content (only the one that was initially saved).

    You need to resolve the cache issue from your end, or build the content you desire on an entirely new page and then іудусе it as the Сart page, as we have described in points 2-3.

    Kind Regards,
    8theme team

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