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Elementor loop carousel not working properly on Xstore

This topic has 6 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

HmirceaD

Participant

October 29, 2023 at 12:24

Hello,

I noticed an issue with my elementor loop carousel item. I created a custom loop template for my products (the ones on the front page). The first items that appear (before you slide the next couple of products) cannot be clicked (they should take you to each product’s page). When you slide to the next items the link works correctly.

I switched to the default storefront theme and there it worked properly so I see it is caused by xstore.

Thanks!

Please, contact administrator
for this information.

#371924 Copied Theme version: 9.1.13

5 Answers

Rose Tyler

Support staff

October 29, 2023 at 15:32

Hello, HmirceaD,

Thank you for contacting us and for using XStore.

What browser do you use?

Please record a video of the problem. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#371944 Copied

HmirceaD

Participant

October 29, 2023 at 16:01

Hello Rose,

Please check private content

Please contact administrator
for this information.

#371950 Copied

Rose Tyler

Support staff

October 29, 2023 at 16:48

Hello, HmirceaD,

We appreciate your prompt response.

Please provide temporary FTP access. Then someone from our developers will check the situation more deeply.

Kind Regards,
8theme team

#371957 Copied

HmirceaD

Participant

October 30, 2023 at 11:59

Hello, see private

Please contact administrator
for this information.

#371997 Copied

Rose Tyler

Support staff

October 31, 2023 at 13:45

Hello, HmirceaD,

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

#372126 Copied
Tagged: best selling woocommerce themes, elementor carousel troubleshooting, fix elementor loop carousel, solve carousel problem xstore, xstore woocommerce theme issues
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