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Variable products do not appear on search box

This topic has 4 replies, 3 voices, and was last updated 6 months ago ago by Tony Rodriguez

Cr3atorf1lm

Participant

October 31, 2023 at 10:40

Hi there,
when I am searching a product by ksu which is varivle is not appearing as a result.
Please advice

#372092 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

3 Answers

Rose Tyler

Support staff

October 31, 2023 at 11:14

Hello, Cr3atorf1lm,

Thank you for contacting us and for using XStore.

Please provide an example.

Kind Regards,
8theme team

Please contact administrator
for this information.

#372106 Copied

Cr3atorf1lm

Participant

October 31, 2023 at 12:20

Hi
if you search for instance for the product FINN. 91440
there no results while this product is a variable product

#372110 Copied

Tony Rodriguez

Support staff

October 31, 2023 at 13:07

Hello, @Cr3atorf1lm,

Thank you for your response.

Should you desire to search for products using SKU, kindly proceed to XStore > Theme options > Header builder > Search > Search By SKU option. Once there, please enable the option and publish it.

Please refer to the attached images for further guidance.
https://imgur.com/3kpEQ6v
https://imgur.com/FndEQYE
https://imgur.com/e5z6IuC

We trust this will resolve your issue.

Best Regards,
8Theme’s Team

#372113 Copied
Tagged: ecommerce solutions, online store optimization, product visibility, search box issue, variable products, woocommerce, wordpress templates
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