Hello, PJone,

Thank you for getting in touch with us.

Please downgrade the PHP version to 8.0 and let us know.

Kind Regards,
8theme team

Hello, @joebuston,

We appreciate your prompt response.

Please check this conversation https://wordpress.org/support/topic/how-to-remove-featured-image-for-yoast-seo/ and contact support of the Yoast SEO plugin to get further assistance.

We already explained how the Featured image works with breadcrumbs in our theme, so it is not a bug, but a predefined behavior.

We did not get complaints from customers before, so it seems they were able to achieve the desired result via SEO plugin settings.

If you want to request changing the current predefined behavior, please contact our dev team directly by submitting a request on this page – https://www.8theme.com/taskboard/ Should your suggestion receive substantial support from our customer base, we will consider incorporating it into future theme updates.

Another way can be using custom CSS code to set the desired background image in breadcrumbs, we will be able to provide you a code example after getting you the URL of your page, before doing so, please contact SEO plugin support first.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Sam,

Thank you for reaching out to us with your query.

Copy xstore/templates/breadcrumbs.php to xstore-child/templates/breadcrumbs.php and replace all “Blog“ words with the one you need “Newswire“ → https://prnt.sc/au6fZMiMxDKg (example)

Kind Regards,
8theme team

Hello, Focu5,

We are reaching out to inquire whether the solution we have implemented meets your expectations in its entirety. Are there any aspects of its performance that you would like to address or provide feedback on?

We value your opinion and are committed to ensuring that our solution aligns perfectly with your requirements.

Kind Regards,
8theme team

Hello, Dimitris,

Thank you for contacting us and for using XStore.

Pages > click on Home page title > SEO settings > https://prnt.sc/oGxE3ufBvaqf

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

Hello, SofiaTaz,

We appreciate you contacting us regarding your inquiry.

Could you please clarify how the functionality in question operates when the default WooCommerce theme, Storefront, is activated instead of our proprietary theme?

Kind Regards,
8theme team

Hello,

Thank you for your response.

“We are now in advertising, I will send you a message in 1 week to follow up more” – should we wait 1 week or do you want us to continue working on the problem on your site right now? In case, we will wait, please do not reply right now.

Kind Regards,
8theme team

Hello, Zezva,

Thank you for getting in touch with us.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Customization Services: The customization you seek is beyond the scope of our standard support services. We invite you to utilize our dedicated customization panel for tailored assistance. A skilled team, which includes experienced designers and developers, is available to provide you with the necessary support. You can access customization services at https://www.8theme.com/account/#etheme_customization_panel
Should you wish to provide additional details or specific requirements, the dev team is ready to assist you. They will guide you through the process to ensure a bespoke solution that meets your unique needs.

Kind Regards,
8theme team

Hello, Focu5,

Thank you for reaching out to us. We apologize for any inconvenience caused by the issue persisting after the latest theme upgrade.

We understand that you have not seen the expected results, and we want to assure you that we are committed to resolving this matter. It appears that the fix was not previously included due to a lack of communication on our part, for which we apologize.

We have gone ahead and applied the fix once again. At your earliest convenience, please test the functionality to see if the issue has been resolved. Your feedback is crucial for us to ensure that everything is working as it should.

We appreciate your patience and cooperation in this matter. Please let us know the results of your test.

We are waiting for your response.

Edited files:
– xstore/css/modules/woocommerce/archive.css line 899
– et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-related.php line 483 to 490 | line 536 to 541
– et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-upsells.php line 480 to 487 | line 533 to 538
– et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-cross-sells.php line 483 to 489 | line 536 to 541

Kind Regards,
8theme team

Hello, @Chafiedz,

We appreciate your prompt response.

Please provide temporary wp-admin access, so we can check your settings.

Best regards,
The 8Theme Team

Hello, Ashraf,

We’ve changed the settings of the Sticky Header via Theme Options > Header Builder. Please clear the cache and check the menu now.

Kind Regards,
8theme team

Hello, BEHS,

Thank you for contacting us and for using XStore.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

Hello, Divorah,

Thank you for getting in touch with us.

Please check this topic – https://www.8theme.com/topic/woocommerce-login-form-how-to-edit/#post-216217

Kind Regards,
8theme team

Hello, @GTP,

Yes, a new department has been recently established to enhance the convenience for our valued clients.

Kind regards,
The 8theme Team

Hello, Marius,

We apologize for any inconvenience you may be experiencing. It seems that we need a bit more information to fully understand the issue you’re facing. Could you please provide us with more detailed descriptions, screenshots, or even a video if possible? This will help us to assist you more effectively.

Kind Regards,
8theme team