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Still encountering PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

This topic has 7 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

bachlr

Participant

November 23, 2023 at 13:01

Hello Team,

I had executed the steps you had sent previously and executed as expected , but still the issue is there. Please help out.

And also the media is not downloaded.

Thank you!

Please, contact administrator
for this information.

#374526 Copied Theme version: 1.0 WooCommerce version: 8.3.1

6 Answers

bachlr

Participant

November 23, 2023 at 13:21

I Didn’t get you properly, can you explain…

#374528 Copied

Tony Rodriguez

Support staff

November 23, 2023 at 13:30

Hello, @bachlr,

1/ Upon reviewing your website, we are pleased to confirm that you have successfully implemented the most recent versions of the XStore theme and the XStore Core plugin. This ensures that your site is up-to-date with the latest features and security enhancements.

For your reference, please find the attached image which highlights the aforementioned details.
https://ibb.co/W0s9YfD and https://ibb.co/wYW6C46

2/ a/ We suggest that you ensure your server aligns with the requirements specified in the following link: https://imgur.com/QQuzQSx -To facilitate this, please reach out to your service provider.

b/ We suggest disabling all third-party plugins (including cache plugins) except Xstore core, woocommerce and Elementor plugin on your site and let us know which demo you want to import on your site so that we will check and help you to import demo on your site

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
The 8Theme Team

#374529 Copied

bachlr

Participant

November 23, 2023 at 13:42

Hello Team,

I had verified system requirements, all are met the requirements.

I want to install this demo https://xstore.8theme.com/elementor/demos/minimal-fashion02/. Regarding plugins deactivation is there any issue if those are activated while importing the demo?

If I disable and activated again again if the issue raise what to do? BY seeing all these features only we bought this theme. Please suggest, eventhough the client is not interested, we forced them to purchase this theme.

Thank you!

#374534 Copied

Rose Tyler

Support staff

November 23, 2023 at 14:10

Hello, @bachlr,

WooCommerce > Status > Logs > Shows error in Elementor plugin file.
When we try to re-upload the Elementor plugin via Plugins > Add new > it shows “413 request entity too large” error. This is independent of the theme, so we would recommend you solve this problem by contacting your hosting provider – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/

Also, please update PHP version to 8.0 and solve this – https://prnt.sc/N_w7JxN1sBbz

Best Regards,
The 8Theme Team

#374538 Copied

bachlr

Participant

November 24, 2023 at 06:33

Dear Team,

We had increased the time limit on server. And when I verify on wordpress admin dashboard We me t all the system configuration requirements. Now can you try once. Still not find means will share you the details to where you can manually upload the plugin.

And FYI, Also, please update PHP version to 8.0 and solve this – https://prnt.sc/N_w7JxN1sBbz
The above one is regarding to ssl not the PHP version issue.

And I didn’t get answer for my query. Once the demo is imported can I activate all the plugin as usual to use them as per my requirements?

Thank you!
Radha

Please contact administrator
for this information.

#374595 Copied

Rose Tyler

Support staff

November 24, 2023 at 10:30

Hello, @bachlr,

We appreciate your prompt response.

You will be able to activate plugins, just note that we can’t give a guarantee for full theme compatibility with all existing plugins on the market (any theme can’t).

“The above one is regarding to ssl not the PHP version issue.” – yes, you need to solve both, as we can see, you did not update PHP version as was requested – https://prnt.sc/FytwVnwkVInf

We face this problem on your site when for example try to access the Plugins page in Dashboard – https://prnt.sc/Nq_9rN69vg1g
It still looks like something is wrong on the server side.
If your hosting provider can’t solve it, we would recommend you to change hosting. If you do not want to do this, we can only offer you a refund for the theme – https://themeforest.net/refund_requests/new

Best Regards,
The 8Theme Team

#374624 Copied
Tagged: fixing woocommerce pclzip_err_bad_format (-10), pclzip_err_bad_format woocommerce fix, resolving pclzip_err_bad_format (-10), troubleshoot woocommerce template issues, woocommerce error signature solutions, woocommerce wordpress template errors, wordpress woocommerce pclzip_err_bad_format solution
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