Hello, Jhen,

Thank you for reaching out to us with your concern.

Please provide us with the link to the page from which the screenshot was taken.

Kind regards,
The 8Theme Team

Hello,

Thank you for contacting us and for using XStore.

To proceed with your request, kindly navigate to the Theme Options, then select ‘Theme Custom CSS’, and finally, input the following code under the ‘Mobile’ section:

.cart-checkout-multistep .header-wrapper .align-end {
    padding: 10px;
}
.cart-checkout-multistep .et_b_header-logo.et_element-top-level img {
    max-width: 80px;
}
.cart-checkout-multistep .header-wrapper .et-wrap-columns>.et_column+.et_column {
    margin-top: 0px;
}
.cart-checkout-multistep .cart-checkout-nav-simple {
    font-size: 100%;
}

Should you require any further assistance, please do not hesitate to contact us.

Warm regards,
The 8Theme Team

Hello, Marco A Jimenez,

We’ve recorded a short video, please check it in the Private Content area.

Best Regards,
8Theme’s Team

Hello, Stanley87,

Thank you for reaching out to us with your query regarding the Ajaxify lazy loading feature on Xstore elements.

Edit page content using Elementor > disable lazy loading – https://prnt.sc/g7uE_sPQ7om2 and change “Image Loading Type” in Theme Options > Speed Optimization from “Lazy” to “Default”.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, TheOne,

We are currently experiencing difficulty accessing the login page and suspect that an IP restriction may be the cause. We kindly request that you consider disabling any such restrictions to allow us to proceed with our necessary tasks.

Thank you for your attention to this matter. We appreciate your prompt assistance.

Kind Regards,
8theme team

Hello, @Benny Wong,

Thank you for your response.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Best regards,
The 8Theme Team

Hello, TheOne,

Thank you for contacting us and for using XStore.

To assist you further, may we kindly request that you provide us with the URL of your website?

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Hafunerix,

Thank you for contacting us and for using XStore.

1/ This is Poppins already – https://prnt.sc/rlMHX6gw-umL
If you want to change the font-weight, the next custom CSS code can be used:
.single-product .woocommerce-variation-price {font-weight: 700;}

2/

.single-product .button.disabled {
    opacity: 1;
}

3/ Please try to add the next code in Theme Options > Theme custom CSS > Desktop:

.single-product-builder form.cart {
    margin: 0px;
}

Best regards,
The 8Theme Team

Hello, TheOne,

We appreciate your prompt response.

1/ Yes.

2/ 1 license, you can see it on your account page – https://www.8theme.com/account-user/?user_id=14311

As was mentioned, if on the real site you are using another license, deactivate the domain on this page https://www.8theme.com/account-user/?user_id=14311 and then re-activate the theme on your site XStore > Welcome panel, after that information on https://www.8theme.com/account-user/?user_id=14311 will be updated.

Kind Regards,
8theme team

Hello, Nancy,

WP-rocket settings can be different depending on plugins activated on the site and content, but here are examples of settings from one of our demos – https://gyazo.com/e95ac59fe4d0b6b5e8bcf67a1cb6881d
https://gyazo.com/da84163cee8d36623081657bfd01f482 https://gyazo.com/268498dd61e0a6205006b7c315488caa
https://gyazo.com/9eb09280e91c6c57bd9d623997434657
https://gyazo.com/28482f528a2b36d6ad1d309cb3ad6d13
theme options > speed optimization https://gyazo.com/6a11e9846ccc9edbfc8e25f60b3e51b8 https://gyazo.com/72334f00cba3e641067a89d396f4b089
https://gyazo.com/d43ba7a24664a998869eb59361ec7ca0

Best regards,
The 8Theme Team

Dear Fabio,

Thank you for reaching out to us and for using the XStore theme for your e-commerce website. We appreciate you taking the time to detail the issues you’ve been encountering with the AMP functionality.

Please post your requests on this page – https://www.8theme.com/taskboard/ , so our dev team read them.
At present, we are unable to provide a definitive date for the next update, as our team is currently engaged with other priorities. However, we encourage you to advance your request via the Taskboard to facilitate attention.

Based on our experience with other clients who use the WPRocket cache plugin we recommend the following solution: If you have enabled the ‘Load JavaScript deferred’ option, it is necessary to also activate the ‘Combine JavaScript files’ option. Should you encounter any difficulties enabling the ‘Combine JavaScript files’ option, please consider disabling the ‘Load JavaScript deferred’ option as shown here: https://prnt.sc/26d546e.
If the above solution does not resolve your issue, we kindly suggest reviewing this informative article from WPRocket: https://docs.wp-rocket.me/article/1326-using-amp-plugins. For additional support and personalized assistance, please do not hesitate to reach out to the WPRocket support team directly.

Best Regards,
8Theme’s Team

Hello, Razr1911,

Thank you for contacting us and for using XStore.

Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello, Marco A Jimenez,

We would like to express our gratitude for your swift response to our previous communication.

Upon reviewing the screenshot you provided, we observed that it depicts the desktop version of the interface (https://prnt.sc/0d8aO_IMtsuC). For our purposes, we kindly request that you select the mobile version instead. The correct view can be accessed via the following link: https://prnt.sc/rfKFczRUnE1Q.

We appreciate your cooperation in this matter.

Best Regards,
8Theme’s Team

Hello, Seainfotech,

We appreciate you reaching out to us and for choosing XStore for your needs.

For future inquiries, we kindly ask that you initiate new topics for each question you may have by visiting our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/.

Regarding the question you have posed, we suggest that you seek assistance directly from the WooCommerce support team, as it pertains to their area of expertise in e-commerce. You can contact them here: https://wordpress.org/support/plugin/woocommerce/.

Thank you for your understanding and cooperation.

Warm regards,
The 8Theme Team

Hello, Stephan,

Thank you for reaching out to us with your query.

To address your query, please navigate to Theme Options, then select Footer, followed by Footer Layout, and finally, set the Demo Blocks to ‘Off’.

Alternatively, if you could grant us temporary access to your wp-admin, we would be more than happy to review the settings directly on your website.

Should you require further assistance or if you encounter any issues, please do not hesitate to contact us. We are here to help ensure your website looks exactly as you wish.

Best Regards,
8Theme’s Team