Pls help me how to move the location to and css fail

This topic has 8 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

  • Avatar: jhen
    Jhen
    Participant
    February 7, 2024 at 10:37

    pls see pic CleanShot 2024-02-07 at 13.51.13

    i want to move location

    有桌遊禮品券(禮物卡)嗎? 點此使用 this location looks css bug

    pls help me check

    Please, contact administrator
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    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 10:59

    Hello, Jhen,

    Thank you for reaching out to us with your concern.

    Please provide us with the link to the page from which the screenshot was taken.

    Kind regards,
    The 8Theme Team

    Avatar: jhen
    Jhen
    Participant
    February 7, 2024 at 11:00

    it is in check out page

    https://boardgamer.org/checkout/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 11:39

    Hello, Jhen,

    We are writing to express our gratitude for your swift response regarding the matter at hand. Upon reviewing the checkout page on your website, we regret to inform you that we were unable to locate the block referenced in your previous communication.

    To assist us in better understanding the issue, we kindly request that you provide a video demonstration. This video should detail the necessary steps, beginning with an empty shopping cart, leading up to the point where the result depicted in your screenshot is visible.

    Your cooperation in this matter is greatly appreciated, as it will enable us to address your concerns more effectively.

    Thank you for your attention to this request. We look forward to your prompt response.

    Kind regards,
    The 8Theme Team

    Avatar: jhen
    Jhen
    Participant
    February 7, 2024 at 11:42
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 12:06

    Hello, Jhen,

    We are grateful for the video you have provided. Upon review, we noticed the block featured in the video (https://prnt.sc/M5o05TXDaaam) appears to differ from the one in your initial screenshot (https://prnt.sc/KUVGIH4QkswO).

    To ensure we fully understand your request and provide the most accurate assistance, could you kindly offer a more detailed explanation of the specific support you require from us?

    We are committed to addressing your needs effectively and would appreciate any additional information you can provide.

    Thank you for your cooperation.

    Kind regards,
    The 8Theme Team

    Avatar: jhen
    Jhen
    Participant
    February 7, 2024 at 12:08

    sorry pls use your account do like video them you will see it
    i forget add points to your account

    so it is not show

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2024 at 12:43

    Hello, Jhen,

    We would like to inform you that the content to which you are referring has been incorporated via a third-party plugin. Should you wish to make any edits to this content, it will be necessary for you to reach out to the support team associated with that particular plugin for assistance.

    However, we are pleased to offer you the following custom CSS code as a potential solution:

    input#ywpar-points-max {
        display: inline-block;
        margin: 0px 5px;
    }

    that will give the next result – https://prnt.sc/y9B_aNIwblYX
    If this is not what you are looking for, contact support of the plugin directly.

    Kind regards,
    The 8Theme Team

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