Hello, Schlotthauer GmbH,

We appreciate your prompt response.

We’ve added a new translation with the System location and from here all works fine https://prnt.sc/YX0rRHHyA7iA , so please translate untranslated strings and delete the old translation that doesn’t work.

Best Regards,
8Theme’s Team

Hello, jordan,

We appreciate your prompt response.

The background color for breadcrumbs comes from an old single product builder in Theme Options > WooCommerce, so we’ve changed the color for you there – https://prnt.sc/z3_LiT-IR2wy
We’ve disabled the old builder to prevent conflicts of settings, but it can be still activated via Theme Options – https://prnt.sc/H1s692XfCQuf

paypal buttons come from 3rd party plugins on your site, so please check the settings of plugins, for example – https://prnt.sc/YhTmM3sjJ3nO

We hope this information is helpful.

Yours sincerely,
The 8Themes Team

Hello, TheOne,

Thank you for reaching out to us with your concern. We understand that you are experiencing an inconsistency with the estimated delivery module on your single product page, where the desktop version displays the correct estimated delivery date, but the mobile version indicates an incorrect past date.

We’ve checked the mentioned product from mobile and see “Izdelek je lahko pri vas že v ponedeljek, 15.4” (Chrome and Safari browser).
What exactly device do you use? Please check how it works from a few different devices and browsers.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello, Mitul,

Thank you for reaching out to us with your concern regarding the Single Product Builder page notice.

We kindly ask that you proceed with updating both the theme and the associated plugins. Following these updates, the notice should no longer be present.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, Terpsauce,

Private Content

Best Regards,
8Theme’s Team

Hello, Terpsauce,

Private Content

Best Regards,
8Theme’s Team

Hello, Terpsauce,

Private Content

Best Regards,
8Theme’s Team

Hello, Ankit Khandelwal,

XStore Advanced Sticky Header allows create a custom sticky header that was done on your site. In case you do not need the custom sticky header, do not activate the plugin.

We’ve disabled the XStore Advanced Sticky Header plugin on your site, and here is the result https://prnt.sc/vZgprCUsbH0F

To cache background colors, please go to Header Builder > Sticky Header > edit these settings – https://prnt.sc/liY1d2GTUPnY

Kind Regards,
8theme team

Hello, jordan,

We appreciate your prompt response.

XStore Builder > Single product builder via Elementor > edit settings and check the result.

Yours sincerely,
The 8Themes Team

Hello, Ankit Khandelwal,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, BeMa,

Thank you for reaching out to us with your concern.

Could you provide FTP access also?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
The 8Theme Team

Hello, Octatech,

Thank you for reaching out to us.

We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

We trust this will resolve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours sincerely,
The 8Themes Team

Hello, Ankit Khandelwal,

Changes that were done https://prnt.sc/kLGBxO–bvFN + https://prnt.sc/4uxlGMrRmqiz
Please check them.

Best Regards,
8Theme’s Team

Hello, GNC,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Yours sincerely,
The 8Themes Team

Hello, Derek0310,

Thank you for reaching out to us and for your efforts in trying to resolve the issue with the footer static block. We apologize for any inconvenience you may have experienced.

We understand that you wish to modify the content of the footer but are encountering difficulties doing so via the Dashboard > Static Blocks. To assist you further, we kindly request that you provide us with temporary wp-admin access. This will enable us to investigate the matter more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team