Cache issues with updates to product builder page.

This topic has 10 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: jordan
    jordan
    Participant
    April 12, 2024 at 00:09

    Every time I make a change to the product page and clear the cache the changes are not showing up. I have Nitropack attached to woo-comerce. I hard refresh the browser and clear the cache and the changes do not show up. I need some help with this issue.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2024 at 08:33

    Hello, jordan,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Yours sincerely,
    The 8Themes Team

    Avatar: jordan
    jordan
    Participant
    April 12, 2024 at 16:07

    I created it for you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2024 at 16:22

    Hello, jordan,

    We appreciate your prompt response.

    XStore Builder > Single product builder via Elementor > edit settings and check the result.

    Yours sincerely,
    The 8Themes Team

    Avatar: jordan
    jordan
    Participant
    April 12, 2024 at 16:28

    How do I fix the caching issue? the page title will not update

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2024 at 16:51

    Hello, jordan,

    Could you please provide screenshots or a video of the problem?

    Yours sincerely,
    The 8Themes Team

    Avatar: jordan
    jordan
    Participant
    April 12, 2024 at 17:19

    yes I will

    Avatar: jordan
    jordan
    Participant
    April 12, 2024 at 17:25

    I sent the screenshots

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2024 at 07:36

    Hello, jordan,

    We appreciate your prompt response.

    The background color for breadcrumbs comes from an old single product builder in Theme Options > WooCommerce, so we’ve changed the color for you there – https://prnt.sc/z3_LiT-IR2wy
    We’ve disabled the old builder to prevent conflicts of settings, but it can be still activated via Theme Options – https://prnt.sc/H1s692XfCQuf

    paypal buttons come from 3rd party plugins on your site, so please check the settings of plugins, for example – https://prnt.sc/YhTmM3sjJ3nO

    We hope this information is helpful.

    Yours sincerely,
    The 8Themes Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 13, 2024 at 18:08

    Dear jordan,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Cache issues with updates to product builder page.’' has been successfully resolved, and the topic is now closed for further responses

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