Hello, Houzmatic,

We are currently experiencing difficulties logging into our account and suspect there may be an issue with the credentials. Could you please verify them at your earliest convenience?

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We can’t access the Dashboard on https://borregodevelop.wpengine.com/ Please set the administrator role for the user.

Also, provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Joliefolie,

We appreciate your prompt response.

1/ Here is an example where the font can be edited in settings of element https://prnt.sc/kkONflTsjKIU

Could you please provide an example of your problem in screenshots?

2/ Please provide an example.

3/ Here are screenshots of settings https://prnt.sc/FniiG0EfRNyl https://prnt.sc/k2fR0-u_DQYX

4/ As we can see, you added the image element https://prnt.sc/insl7z7P1hM6 and in the editor, the space is clearly visible from the left side. In this case, we would recommend you replace the image element with a background for the slide https://www.sliderrevolution.com/documentation/slide-background/

5/ https://prnt.sc/9kMuLxPg1l3q https://prnt.sc/OH50qQCgUgl7

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Houzmatic,

Thank you for reaching out to us with your concerns.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Martin,

We’ve created screenshots for you – https://prnt.sc/rsHz5AlRjuup > https://prnt.sc/IPXmRW2yWTsd > https://prnt.sc/FdvU1Uwvy1W2

Best Regards,
8Theme’s Team

Hello, Micol,

Thank you for getting in touch with us.

1/ For your convenience, navigate to the following path within the theme settings: Theme Options > Header Builder > Mobile Menu > Dropdown Opening Action > On.

2/ Translated via Loco Translate > Themes > XStore.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us and for providing a detailed description of the issues you are encountering. We apologize for any inconvenience this may have caused.

We kindly request that you apply the necessary patch to address the current issue. Your prompt attention to this matter would be greatly appreciated – https://prnt.sc/be_xgXYbKl0u
Clear the cache to be able to see the fix.

Kind Regards,
8theme team

Hello, TheOne,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello, Amareen,

The option for breadcrumbs font size works for all devices, try to use not px but vh and check the result.
About image size, it can be edited by changing padding in vw https://prnt.sc/bf4tTNZASaAY Please test.
Read more – https://www.w3schools.com/cssref/css_units.php

Kind Regards,
8theme team

Hello,

Please post different questions via separate threads https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ Example – https://gyazo.com/01ae66806390b513e496b2f232531c5c
Also, you can find video tutorials from Slider Revolution authors on YouTube and see how they option video settings.

2/ Here is a new screenshot https://gyazo.com/63b436a7a9ee07a784a390d7e9ee149a , you need to edit the page settings.

4/ Theme Options > Styling > edit settings of buttons.
Also, you need to edit every page and change the settings of elements separately where it is needed.

7/ Yes, you can create a few templates and set them for different product categories via conditions – https://prnt.sc/8ndfpfnvXJxk
https://elementor.com/help/conditions/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Cataclyps,

Thank you for reaching out to us with your inquiries.

1/ We encourage you to submit your request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

2/ You can use Loco Translate plugin to create a translation for XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Best Regards,
8Theme’s Team

Hello, Jade,

We would like to inform you that adding custom CSS code solely to alter color settings should not cause any disruptions to your website’s functionality.

We have successfully resolved the issue by disabling and then re-enabling the cache plugin on your site. We kindly ask that you clear your browser’s cache as well to ensure that the changes take effect.

Best Regards,
8Theme’s Team

Hello,

Yes, it will work.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Martin,

Thank you for reaching out to us with your inquiry.

Please go to Elementor > Settings > Integration > WooCommerce > Mini Cart Template > Disable

Best Regards,
8Theme’s Team

Hello, Othmane,

Thank you for reaching out to us with your concern.

https://prnt.sc/mxAL5tcZbCK3 We kindly request that you clear your cache and then verify if the issue has been resolved.

Best Regards,
8Theme’s Team