Domain name change – license need to be changed

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Rose Tyler

  • Avatar: Muhammad Abid
    Muhammad Abid
    Participant
    May 21, 2024 at 15:15

    My domain on which I registered a license is under bots and AJAX severe attack. There is batter solution to buy a new domain and remove my under attacked domain. In that case, is it possible that you may deactivate my this license and reactivate on my new domain name? Pls guide me how to do this.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2024 at 15:20

    Hello,

    Thank you for reaching out to us.

    We understand that you need assistance with transferring your XStore license to a new domain. To facilitate this process, please refer to our detailed guide on how to deregister and register the XStore theme across different websites. You can access the guide via the following link: https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Muhammad Abid
    Muhammad Abid
    Participant
    May 21, 2024 at 16:33

    Hi. The link you provided only shows how to register and deactivate the license. My question is different.

    I have purchased a license from you and registered on my domain name http://www.marjanpolymers.com Now, as my domain is under bots and AJAX severe attack. I have purchased a new domain named as http://www.marjanpolymer.com (without ‘s’). So, I want to use the same license which I already purchased from you. My question is that if I deactivate my license from 8theme website and install your theme on my new domain (www.marjanpolymer.com) should same license key will work on my new domain wordpress installation? Means I deactivated a license from http://www.marjanpolymers.com and again reactive on http://www.marjanpolymer.com, should it will work ??

    Avatar: Muhammad Abid
    Muhammad Abid
    Participant
    May 21, 2024 at 20:26

    Pls reply soon.

    I have purchased a license from you and registered on my domain name http://www.marjanpolymers.com Now, as my domain is under bots and AJAX severe attack. I have purchased a new domain named as http://www.marjanpolymer.com (without ‘s’). So, I want to use the same license which I already purchased from you. My question is that if I deactivate my license from 8theme website and install your theme on my new domain (www.marjanpolymer.com) should same license key will work on my new domain wordpress installation? Means I deactivated a license from http://www.marjanpolymers.com and again reactive on http://www.marjanpolymer.com, should it will work ??

    Avatar: Muhammad Abid
    Muhammad Abid
    Participant
    May 22, 2024 at 06:04

    Hi pls reply ASAP

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2024 at 07:03

    Hello,

    Yes, it will work.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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