This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler
Hi there! I have some issues with the global setting. 1) although i have changed the fonts everywhere in the settings, and it shows correctly in Elementor, but once i close the elementor, it still shows the demo fonts. 2) same problem with the accent color 3) the slider title shows in different colors on desktop as on mobile device 4) i set the slider as stretch, but it still has a gray margin on the left. Could you please take a look and fix it, thanks.
Hello, Joliefolie,
Thank you for reaching out to us with your concerns. We understand how important it is for your settings to be reflected accurately across your site, and we’re here to help ensure everything is working as it should.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Thanks Rose. Temp admin created.
Ps. Also I’m not sure if the theme installed was 9.3.10 or child version 1.0. And I don’t really know the difference or which works better for me either. Could you please check that as well? Thank you.
Hello, Joliefolie,
We appreciate your prompt response.
1/ Here is an example where the font can be edited in settings of element https://prnt.sc/kkONflTsjKIU
Could you please provide an example of your problem in screenshots?
2/ Please provide an example.
3/ Here are screenshots of settings https://prnt.sc/FniiG0EfRNyl https://prnt.sc/k2fR0-u_DQYX
4/ As we can see, you added the image element https://prnt.sc/insl7z7P1hM6 and in the editor, the space is clearly visible from the left side. In this case, we would recommend you replace the image element with a background for the slide https://www.sliderrevolution.com/documentation/slide-background/
5/ https://prnt.sc/9kMuLxPg1l3q https://prnt.sc/OH50qQCgUgl7
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
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