Forum Replies Created

Viewing 30 posts - 65,911 through 65,940 (of 68,221 total)
1 2 3 … 2,197 2,198 2,199 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 12:29

    Hello,

    What browser and version are you using on mobile?
    Please don’t update Woocommerce to 3.0. Compatibility of our theme with the plugin will be added in a new theme update.
    Thank you for understanding.

    Regards,
    Rose Tyler.

    #158807 Copied In reply to: Website not loading correctly on Mobile Web.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 12:15

    Hello,

    Please clarify from where and to where you’re importing data?

    Regards,
    Rose Tyler.

    #158798 Copied In reply to: Importing CSV to correct fields
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:42

    Hello,

    Done. Please check.

    Regards,
    Rose Tyler.

    #158785 Copied In reply to: missing page in demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:28

    Hello,

    In this case, you can try to delete new version of this plugin and install previous one. If it don’t help, you need to wait for new theme update, for Royal it will be realized in a few day.

    Regards,
    Rose Tyler.

    #158782 Copied In reply to: contains outdated copies of some WooCommerce template files
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:21

    Hello,

    Please don’t update Woocommerce. Compatibility of our theme with the plugin will be added in a new theme update.
    Thank you for understanding.

    Regards,
    Rose Tyler.

    #158779 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:15

    Hello,

    You can add this code in Custom css:

    .post-single h6.active {
    display: none !important;
}
.post-single .single-tags {
    display: none;
}

    Regards,
    Rose Tyler.

    #158778 Copied In reply to: Categories and tags on blog post
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:10

    Hello,

    Please see screenshots http://prntscr.com/esnsry http://prntscr.com/esnsvy http://prntscr.com/esnt4t

    Regards,
    Rose Tyler.

    #158777 Copied In reply to: How to make footer like demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 10:05

    Hello,

    Go to Theme Options > Color Scheme > Site Background or you can add this code in Custom css:

    .page-wrapper {
    background: green;
}

    How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY

    Regards,
    Rose Tyler.

    #158776 Copied In reply to: I cannot change background color only black or white
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:59

    Hello,

    You’re welcome!
    Have a nice day!

    Regards,
    Rose Tyler.

    #158773 Copied In reply to: How to change "Related product" and "our Offer" text on single product
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:58

    Hello,

    Please don’t update Woocommerce to 3.0. Compatibility of our theme with the plugin will be added in a new theme update.

    Regards,
    Rose Tyler.

    #158772 Copied In reply to: WooCommerce 3.0
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:56

    Hello,

    We’re glad to hear that your issue was solved.

    Regards,
    Rose Tyler.

    #158770 Copied In reply to: Pages in Category Articles not working. Pagination of Archives
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:55

    Hello,

    You can edit files /wp-content/themes/legenda/woocommerce/content-single-product.php and framework/woo.php.
    We recommend you to make changes in a child theme.

    Regards,
    Rose Tyler.

    #158769 Copied In reply to: Add to cart position
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:50

    Hello,

    Please don’t update Woocommerce to 3.0. We are working on the compatibility of our theme with the new plugin version. It will be added in a new theme update soon.

    Regards,
    Rose Tyler.

    #158768 Copied In reply to: contains outdated copies of some WooCommerce template files
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:41

    Hello,

    Please don’t update Woocommerce. Compatibility of our theme with the plugin will be added in a new theme update.

    Regards,
    Rose Tyler.

    #158766 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:32

    Hello,

    Please provide the link to your checkout page and wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #158764 Copied In reply to: Stripe Checkout Overlapping Box Width
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:27

    Hello,

    We’re glad to hear that your issue was solved.
    You’re welcome!

    Regards,
    Rose Tyler.

    #158762 Copied In reply to: Custom Header Background – For Each Page?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 09:27

    Hello,

    Sorry for some delay in answering.
    Please provide a link to page with slider problem.

    Regards,
    Rose Tyler.

    #158761 Copied In reply to: Rev Slider – Slide Shadow Not Appearing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 13:49

    Hello,

    You can remove the tabs using the code from Woocommerce documentation:
    https://docs.woothemes.com/document/editing-product-data-tabs/
    Add the code in functions.php file.

    Regards,
    Rose Tyler.

    #158686 Copied In reply to: product tags
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 13:43

    Hello,

    Please read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ it is for xstore but with woopress the same.

    Regards,
    Rose Tyler.

    #158685 Copied In reply to: Translation problems
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 13:08

    Hello,
    You can add this code in Custom css:

    #contactsMsgs .success {
    background-color: green !important;
}

    Regards,
    Rose Tyler.

    #158682 Copied In reply to: Change Colour of Email Sent Notification Message
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 12:57

    Hello,

    In this case, you need to know that fixed header base on standard header. You can copy themes/royal/headers/parts/top-bar.php content in a file of your header-structure and write some custom css code to display header well.

    Regards,
    Rose Tyler.

    #158679 Copied In reply to: Top Bar in Fixed header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 12:49

    Hello,

    Is your issue solved?
    To check the problem we need your FTP access.

    Regards,
    Rose Tyler.

    #158677 Copied In reply to: Translating to Serbian
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 10:42

    Hello,

    You can use Custom css code (Theme Options > Custom css).
    Please read the article and watch the video: https://developers.google.com/web/tools/chrome-devtools/iterate/inspect-styles/.
    Please provide a link to one of your site pages and I will give a code example.

    Regards,
    Rose Tyler.

    #158670 Copied In reply to: Custom Header Background – For Each Page?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 10:35

    Hello,

    Could you please provide FTP access also?

    Regards,
    Rose Tyler.

    #158669 Copied In reply to: Translating to Serbian
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 10:27

    Hello,

    Sorry, but we can’t connect to your FTP with provided credentials.
    You can write your text in Category Header http://prntscr.com/es8tnq and add this code in Custom css:

    .tax-product_cat .category-description {
    display: block;
}

    Regards,
    Rose Tyler.

    #158668 Copied In reply to: Static Block in category page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 09:39

    Hello,

    You’re welcome!
    You can read the article and watch the video: https://developers.google.com/web/tools/chrome-devtools/iterate/inspect-styles/.

    Regards,
    Rose Tyler.

    #158660 Copied In reply to: ‘new’ icon
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 09:04

    Hello,

    Sorry, but we can’t connect to your FTP with provided credentials. Please check them and give us the correct ones. Thank you.

    Regards,
    Rose Tyler.

    #158653 Copied In reply to: Removing Login code from all pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 09:02

    Hello,

    As I see, you set font Open Sans in Custom css http://prntscr.com/es7sbd.
    We do not recommend to load font locally.

    Regards,
    Rose Tyler.

    #158652 Copied In reply to: SLOW LOADING FONT ON BLOG
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 08:39

    Hello,

    Please provide wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    #158649 Copied In reply to: About me page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2017 at 08:38

    Hello,

    Please provide a link to your site.

    Regards,
    Rose Tyler.

    #158648 Copied In reply to: Categories and tags on blog post
  • 1 2 3 … 2,197 2,198 2,199 … 2,273 2,274 2,275
    Viewing 65,940 results - 65,911 through 65,940 (of 68,221 total)
Viewing 30 posts - 65,911 through 65,940 (of 68,221 total)
1 2 3 … 2,197 2,198 2,199 … 2,273 2,274 2,275

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