Page 2197 – 8theme.com

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Rose Tyler

Support staff

April 6, 2017 at 13:02

Hello,

Thank you for using our theme!
Firstly go to Theme Options > Import/Export, press Install base demo content button to install products, categories, posts, projects, some pages. Only after that you’ll be able to install other theme versions correctly.
You can install demo page in Theme Options > Import/Export, select needed version and click “Install version” button.
You’ll find the page in Pages section of wp-admin panel.

Regards,
Rose Tyler.

#158949 Copied In reply to: Missing demopages

Rose Tyler

Support staff

April 6, 2017 at 12:56

Hello,

Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update.
The next theme update should be in 1 week.

Regards,
Rose Tyler.

#158948 Copied In reply to: Is Royal Theme ready and compatible with the newest Woocommerce 3.0 update?

Rose Tyler

Support staff

April 6, 2017 at 12:44

Hello,

Oh I see. The ver 5.1 is realized on codecanyon https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431?s_rank=1. We will update plugin when a new version appears there. Please wait.

Regards,
Rose Tyler.

#158946 Copied In reply to: update for visual composer 5.1.1

Rose Tyler

Support staff

April 6, 2017 at 10:37

Hello,

You have to update the plugin via FTP.

Regards,
Rose Tyler.

#158935 Copied In reply to: update for visual composer 5.1.1

Rose Tyler

Support staff

April 6, 2017 at 10:37

Hello,

Sorry for inconvenience.
The next theme update should be in 1-2 weeks.
Thank you for understanding.
I have sent an older WooCommerce version to your registration email. Try to delete new plugin version and upload it.

Regards,
Rose Tyler.

#158934 Copied In reply to: Revolution Slider not working properly

Rose Tyler

Support staff

April 6, 2017 at 10:19

Hello,

Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#158933 Copied In reply to: Header Background Colour Change – – URGENT

Rose Tyler

Support staff

April 6, 2017 at 09:42

Hello,

You’re welcome!

Regards,
Rose Tyler.

#158929 Copied In reply to: setting the size of "new" and "sale" at the product page

Rose Tyler

Support staff

April 6, 2017 at 09:40

Hello,

Please clarify what exactly styles of email text you want to have and I will provide you css code.
This is not the bug, but theme functionality. If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.

Regards,
Rose Tyler.

#158928 Copied In reply to: 2 questions

Rose Tyler

Support staff

April 6, 2017 at 09:34

Hello,

Please try it now.
Thank you for the notice.

Regards,
Rose Tyler.

#158927 Copied In reply to: update for visual composer 5.1.1

Rose Tyler

Support staff

April 6, 2017 at 09:25

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

#158921 Copied In reply to: Mobile menu not working

Rose Tyler

Support staff

April 6, 2017 at 09:18

Hello,

CSS – fixed. Please check.
Sorry, but we can’t connect to your FTP with provided credentials. Please check them. Thank you.

Regards,
Rose Tyler.

#158920 Copied In reply to: Help to customize my theme

Rose Tyler

Support staff

April 6, 2017 at 08:35

Hello,

Fixed. Please try to translate http://prntscr.com/et1vm2
Also, read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158914 Copied In reply to: Translation problems

Rose Tyler

Support staff

April 6, 2017 at 08:17

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158912 Copied In reply to: Variations are broken on single product page
Rose Tyler

Support staff

April 6, 2017 at 08:14
Hello,

You can add this code in Custom css:

.type-label-2, .type-label-1 { width: 50px; height: 50px; } .type-label-2 .sale, .type-label-1 .new{ margin-top: 16px; }

Regards,
Rose Tyler.
#158911 Copied In reply to: setting the size of "new" and "sale" at the product page
Rose Tyler

Support staff

April 6, 2017 at 08:10

Hello,

Thank you for using our theme!
Very likely the problem related to WC 3.0. Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158910 Copied In reply to: Revolution Slider not working properly

Rose Tyler

Support staff

April 6, 2017 at 08:04

Hello,

Please try it now https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#158909 Copied In reply to: VISUAL COMPOSER 5.1.1 UPDATE …. ITS 5.1 ?

Rose Tyler

Support staff

April 6, 2017 at 08:03

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158907 Copied In reply to: Multilingual menu not switching

Rose Tyler

Support staff

April 6, 2017 at 07:53

Hello, @Rodrigo Macedo, @Arysto,

I sent your report to our developers.
Thank you for the notice.

Regards,
Rose Tyler.

#158904 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 6, 2017 at 07:46

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158900 Copied In reply to: Error while adding to cart.

Rose Tyler

Support staff

April 6, 2017 at 07:44

Hello,

You need to add some element http://prntscr.com/et1ars

Regards,
Rose Tyler.

#158899 Copied In reply to: Revolution Slider Banner

Rose Tyler

Support staff

April 5, 2017 at 15:57

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/
Or contact Woocommerce support and ask about a feature to downgrade version.
Thank you for understanding.

Regards,
Rose Tyler.

#158863 Copied In reply to: Classico – Woocommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 15:30

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-2/

Regards,
Rose Tyler.

#158859 Copied In reply to: Problems since upgrading WooCommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 15:23

Hello,

As I see, on your site, parent theme is active so code from child theme doesn’t work. You need to check it http://prntscr.com/esrnsz.

Regards,
Rose Tyler.

#158857 Copied In reply to: Header Background Colour Change – – URGENT

Rose Tyler

Support staff

April 5, 2017 at 15:12

Hello,

The next theme update should be in 1-2 weeks.

Regards,
Rose Tyler.

#158855 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 15:04

Hello,

Please read this topic https://www.8theme.com/topic/classico-woocommerce-3-0/

Regards,
Rose Tyler.

#158852 Copied In reply to: Revslider bug

Rose Tyler

Support staff

April 5, 2017 at 14:54

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/
Or contact Woocommerce support and ask about a feature to downgrade version.

Regards,
Rose Tyler.

#158851 Copied In reply to: Unable to Set Images for Product

Rose Tyler

Support staff

April 5, 2017 at 14:46

Hello,

We’re glad to hear that your issue was solved.
Thank you for the notice.
You can find information about compatibility on Themeforest http://prntscr.com/esr7rb

Regards,
Rose Tyler.

#158848 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 14:40

Hello,

We’re glad to hear that your issue was solved.

Regards,
Rose Tyler.

#158844 Copied In reply to: SLOW LOADING FONT ON BLOG

Rose Tyler

Support staff

April 5, 2017 at 14:39

Hello,

Please refer to slider documentation https://www.themepunch.com/revslider-se-doc/navigation/
https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

Regards,
Rose Tyler.

#158843 Copied In reply to: Slider on the mobile

Rose Tyler

Support staff

April 5, 2017 at 14:23

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158836 Copied In reply to: Categories and tags on blog post
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Viewing 65,910 results - 65,881 through 65,910 (of 68,230 total)

Viewing 30 posts - 65,881 through 65,910 (of 68,230 total)

← 1 2 3 … 2,196 2,197 2,198 … 2,273 2,274 2,275 →

Forum Replies Created

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