Page 2197 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

April 6, 2017 at 09:18

Hello,

CSS – fixed. Please check.
Sorry, but we can’t connect to your FTP with provided credentials. Please check them. Thank you.

Regards,
Rose Tyler.

#158920 Copied In reply to: Help to customize my theme

Rose Tyler

Support staff

April 6, 2017 at 08:35

Hello,

Fixed. Please try to translate http://prntscr.com/et1vm2
Also, read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158914 Copied In reply to: Translation problems

Rose Tyler

Support staff

April 6, 2017 at 08:17

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158912 Copied In reply to: Variations are broken on single product page
Rose Tyler

Support staff

April 6, 2017 at 08:14
Hello,

You can add this code in Custom css:

.type-label-2, .type-label-1 { width: 50px; height: 50px; } .type-label-2 .sale, .type-label-1 .new{ margin-top: 16px; }

Regards,
Rose Tyler.
#158911 Copied In reply to: setting the size of "new" and "sale" at the product page
Rose Tyler

Support staff

April 6, 2017 at 08:10

Hello,

Thank you for using our theme!
Very likely the problem related to WC 3.0. Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/.

Regards,
Rose Tyler.

#158910 Copied In reply to: Revolution Slider not working properly

Rose Tyler

Support staff

April 6, 2017 at 08:04

Hello,

Please try it now https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#158909 Copied In reply to: VISUAL COMPOSER 5.1.1 UPDATE …. ITS 5.1 ?

Rose Tyler

Support staff

April 6, 2017 at 08:03

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158907 Copied In reply to: Multilingual menu not switching

Rose Tyler

Support staff

April 6, 2017 at 07:53

Hello, @Rodrigo Macedo, @Arysto,

I sent your report to our developers.
Thank you for the notice.

Regards,
Rose Tyler.

#158904 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 6, 2017 at 07:46

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158900 Copied In reply to: Error while adding to cart.

Rose Tyler

Support staff

April 6, 2017 at 07:44

Hello,

You need to add some element http://prntscr.com/et1ars

Regards,
Rose Tyler.

#158899 Copied In reply to: Revolution Slider Banner

Rose Tyler

Support staff

April 5, 2017 at 15:57

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/
Or contact Woocommerce support and ask about a feature to downgrade version.
Thank you for understanding.

Regards,
Rose Tyler.

#158863 Copied In reply to: Classico – Woocommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 15:30

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-2/

Regards,
Rose Tyler.

#158859 Copied In reply to: Problems since upgrading WooCommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 15:23

Hello,

As I see, on your site, parent theme is active so code from child theme doesn’t work. You need to check it http://prntscr.com/esrnsz.

Regards,
Rose Tyler.

#158857 Copied In reply to: Header Background Colour Change – – URGENT

Rose Tyler

Support staff

April 5, 2017 at 15:12

Hello,

The next theme update should be in 1-2 weeks.

Regards,
Rose Tyler.

#158855 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 15:04

Hello,

Please read this topic https://www.8theme.com/topic/classico-woocommerce-3-0/

Regards,
Rose Tyler.

#158852 Copied In reply to: Revslider bug

Rose Tyler

Support staff

April 5, 2017 at 14:54

Hello,

Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/
Or contact Woocommerce support and ask about a feature to downgrade version.

Regards,
Rose Tyler.

#158851 Copied In reply to: Unable to Set Images for Product

Rose Tyler

Support staff

April 5, 2017 at 14:46

Hello,

We’re glad to hear that your issue was solved.
Thank you for the notice.
You can find information about compatibility on Themeforest http://prntscr.com/esr7rb

Regards,
Rose Tyler.

#158848 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 14:40

Hello,

We’re glad to hear that your issue was solved.

Regards,
Rose Tyler.

#158844 Copied In reply to: SLOW LOADING FONT ON BLOG

Rose Tyler

Support staff

April 5, 2017 at 14:39

Hello,

Please refer to slider documentation https://www.themepunch.com/revslider-se-doc/navigation/
https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

Regards,
Rose Tyler.

#158843 Copied In reply to: Slider on the mobile

Rose Tyler

Support staff

April 5, 2017 at 14:23

Hello,

You’re welcome!
Have a nice day!

Regards,
Rose Tyler.

#158836 Copied In reply to: Categories and tags on blog post

Rose Tyler

Support staff

April 5, 2017 at 14:21

Hello,

I’ve checked this issue with standard Sale products widget and official WooCommerce theme – Storefront, there is the same situation http://prntscr.com/esqs80 http://prntscr.com/esqs44. We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Please note, compatibility of our theme with WooCommerce 3.0 will be added in a new theme update. Don’t update WooCommerce plugin before theme update.

Regards,
Rose Tyler.

#158834 Copied In reply to: product slider showing new items when should be sale

Rose Tyler

Support staff

April 5, 2017 at 13:26

Hello,

In this case, we can’t help and you need to wait for a new theme update.
If you have backup DB and files you can try to restore it.
Thank you for understanding.

Regards,
Rose Tyler.

#158828 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 13:20

Hello,

The next theme update should be in 2 weeks.

Regards,
Rose Tyler.

#158825 Copied In reply to: Classico – Woocommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 13:13

Hello,

You need contact Woocommerce support and ask about this feature.

Regards,
Rose Tyler.

#158824 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 13:02

Hello,

You are right. If you have already updated it, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#158819 Copied In reply to: WOOCOMMERCE 3.0 – COMPATIBLE WITH WOOTHEME ?

Rose Tyler

Support staff

April 5, 2017 at 12:59

Hello,

Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#158818 Copied In reply to: Classico – Woocommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 12:56

Hello,

Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#158815 Copied In reply to: Unable to Set Images for Product

Rose Tyler

Support staff

April 5, 2017 at 12:51

Hello,

1-2, 4. Try to change Sidebar position for responsive layout in Theme Options > Products Page Layout.
3. This is account section so you need to click on My Account link.

Regards,
Rose Tyler.

#158813 Copied In reply to: Question webshop furniture

Rose Tyler

Support staff

April 5, 2017 at 12:37

Hello,

The next theme update should be in 1-2 weeks.
Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#158809 Copied In reply to: WooCommerce 3.0

Rose Tyler

Support staff

April 5, 2017 at 12:29

Hello,

What browser and version are you using on mobile?
Please don’t update Woocommerce to 3.0. Compatibility of our theme with the plugin will be added in a new theme update.
Thank you for understanding.

Regards,
Rose Tyler.

#158807 Copied In reply to: Website not loading correctly on Mobile Web.
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Viewing 65,910 results - 65,881 through 65,910 (of 68,220 total)

Viewing 30 posts - 65,881 through 65,910 (of 68,220 total)

← 1 2 3 … 2,196 2,197 2,198 … 2,272 2,273 2,274 →

Forum Replies Created

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