Unable to Set Images for Product - by brightcotton

This topic has 4 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: brightcotton
    brightcotton
    Participant
    April 5, 2017 at 12:51

    Hi,

    I was trying to upload images while creating new product, but could not manage to do so. I have recently updated the version of WordPress and Woocommerce too.

    How to sort this issue? Please guide

    Thank you

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 12:56

    Hello,

    Compatibility of our theme with WC 3.0 will be added in a new theme update. Don’t update WC plugin before theme update. If you have already done this, please, downgrade WC plugin version or wait for the next theme update.
    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards,
    Rose Tyler.

    Avatar: brightcotton
    brightcotton
    Participant
    April 5, 2017 at 14:45

    Thank you for quick response

    Could you please share article or steps about How can I downgrade woocommerce?

    As I am unable to find any option in plugin.

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2017 at 14:54

    Hello,

    Please read this topic https://www.8theme.com/topic/woocommerce-3-0-compatible-with-wootheme/
    Or contact Woocommerce support and ask about a feature to downgrade version.

    Regards,
    Rose Tyler.

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