Forum Replies Created

Viewing 30 posts - 65,221 through 65,250 (of 68,187 total)
1 2 3 … 2,174 2,175 2,176 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:20

    Hello,

    You can’t just replace files from our theme by default WC files because we made changed in files and many options won’t work if you just replace the files by original WC files. If you are interested you may read the posts how to create a woocommerce theme to understand how it works.

    Please, update theme to the version 3.0. It’s available on ThemeForest.
    This version is compatible with WC 3.0.4.
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161633 Copied In reply to: Cannot add to cart after Woocommerce v3 update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:14

    Hello, @Jay,

    You have been replied in your topic https://www.8theme.com/topic/products-not-able-to-be-added-to-cart-anymore/#post-161631

    Regards,
    Rose Tyler.

    #161632 Copied In reply to: Single product pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:13

    Hello,

    I sent your report to our developers. Thank you for the notice.
    I’ve activated Ajax “Add To Cart” (Theme Options -> Single Product Page). Please check add to cart on single product page now.

    Regards,
    Rose Tyler.

    #161631 Copied In reply to: Products not able to be added to cart anymore
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:11

    Hello, @thorth219,

    I sent your report to our developers. Thank you for the notice.
    I’ve activated Ajax “Add To Cart” (Theme Options -> Single Product Page), so you can add to cart product on single product pages.

    Regards,
    Rose Tyler.

    #161630 Copied In reply to: Problem after updating to Royal 3.0.1 and WC 3.0.0
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:06

    Hello,

    Sorry for the delay.
    1. Is your problem solved http://prntscr.com/f1rx72?
    2. Could you please clarify us with more details and provide a screenshot?

    Regards,
    Rose Tyler.

    #161629 Copied In reply to: Product page questions in Royal
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 09:48

    Hello, @Rin,

    You’re welcome!
    Yes, please update WordPress to 4.7.4v http://prntscr.com/f1rpmh
    Also, you need update WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

    Go to Theme Options -> Responsive -> Enable Responsive Design.

    Regards,
    Rose Tyler.

    #161627 Copied In reply to: contains outdated copies of some WooCommerce template files
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 09:39

    Hello,

    I’ve created test attributes. Seems it works fine. Please check example product.

    Regards,
    Rose Tyler.

    #161625 Copied In reply to: Attributes don't work in Royal with VC
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 09:20

    Hello,

    Please provide us with wp-admin and FTP credentials in private content area.

    Regards,
    Rose Tyler.

    #161622 Copied In reply to: Translate buttons, cart en checkout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 16:06

    Hello,

    In this case, use FTP to add css code in custom.css file.

    Regards,
    Rose Tyler.

    #161540 Copied In reply to: Social Banner
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:58

    Hello,

    Please, update theme to the version 3.0.2. It’s available on ThemeForest.
    This version is compatible with WC 3.0.4.
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161533 Copied In reply to: Issue with checking out *Please enter an address to continue*
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:41

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme http://prnt.sc/f1hj0i.
    We are able to help you with theme settings and features. If you are talking about default WP or WC options you need to be sure that it works with official WP or WC theme.

    Regards,
    Rose Tyler.

    #161529 Copied In reply to: Issue with checking out *Please enter an address to continue*
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:34

    Hello,

    I think WooPress 3.0 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    #161526 Copied In reply to: Checkout can't move to shipping address or the following tab to check out
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:28

    Hello,

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

    #161522 Copied In reply to: Any VC actualization?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:26

    Hello,

    New theme version 3.0.2 is available on ThemeForest. This version is compatible with WC 3.0.4.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161521 Copied In reply to: contains outdated copies of some WooCommerce template files
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:24

    Hello,

    Please, update theme to the version 3.0.2. It’s available on ThemeForest.
    This version is compatible with WC 3.0.4.
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161520 Copied In reply to: PHP Fatal error: Can't use method return value in write context in form-billing
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:21

    Hello,

    Yes, please, update theme to the version 3.0.2 It’s available on ThemeForest. This version is compatible with WC 3.0.4.
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161519 Copied In reply to: 4 categories in one row, possible?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:20

    Hello,

    Please, update theme to the version 3.0.2 It’s available on ThemeForest. This version is compatible with WC 3.0.4.
    I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Regards,
    Rose Tyler.

    #161517 Copied In reply to: Conflict/ bug in etheme.js
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:00

    Hello,

    Theme update is ready and we are waiting for approvement from ThemeForest. We hope that it will be available today for download, so, you’ll be able to update the theme to the version, which is compatible with WooCommerce v. 3.0.4

    Regards,
    Rose Tyler.

    #161513 Copied In reply to: Translations that do not change
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:50

    Hello,

    You’re welcome!)
    Don’t worry about this. I’m here to help you!
    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    #161509 Copied In reply to: Any VC actualization?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:45

    Hello,

    I’ve added this code:

    .top-bar .wishlist-link a span {
    font-size: 12px !important;
    font-weight: 400 !important;
}

    Please check.

    Regards,
    Rose Tyler.

    #161507 Copied In reply to: Changing top bar colour
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:31

    Hello,

    You’re welcome!
    Feel free to ask if you need any other help.

    Regards,
    Rose Tyler.

    #161503 Copied In reply to: apple trackpad scroll speed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:30

    Hello,

    I’ve checked variable product as administrator – https://gyazo.com/374a082e5e45a6bfc1ac6f38a349892e
    https://thesockstore.es/longfield/ultralight/

    Regards,
    Rose Tyler.

    #161502 Copied In reply to: Any VC actualization?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:27

    Hello,

    Try to clear cache and check http://prntscr.com/f1gjw4

    Regards,
    Rose Tyler.

    #161500 Copied In reply to: Colour of notifications message
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:24

    Hello,

    Try to clear cache and check https://gyazo.com/c76e9560a00924e3eb134101fb11ca51

    Regards,
    Rose Tyler.

    #161496 Copied In reply to: Any VC actualization?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:09

    Hello,

    Please clarify what problems exactly you’re experiencing.

    Regards,
    Rose Tyler.

    #161491 Copied In reply to: Any VC actualization?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:02

    Hello,

    Sorry for the delay.
    I think WooPress 3.0 will be released today-tomorrow, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    #161488 Copied In reply to: Add to Cart Pop Up Not Displaying Product Title
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 14:00

    Hello,

    Sorry for some delay in answering.
    I think WooPress 3.0 will be released today-tomorrow, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    #161487 Copied In reply to: WooPress Update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 13:54

    Hello,

    I think Royal 3.0.2 will be released today-tomorrow, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    #161486 Copied In reply to: Woocommerce 3.0.2….
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 13:15

    Hello,

    I think Royal 3.0.2 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    #161483 Copied In reply to: Royal theme update
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 13:08

    Hello,

    You need to use your block id http://prnt.sc/f1fkmw

    Regards,
    Rose Tyler.

    #161482 Copied In reply to: Needs some help with some menu stuffs
  • 1 2 3 … 2,174 2,175 2,176 … 2,271 2,272 2,273
    Viewing 65,250 results - 65,221 through 65,250 (of 68,187 total)
Viewing 30 posts - 65,221 through 65,250 (of 68,187 total)
1 2 3 … 2,174 2,175 2,176 … 2,271 2,272 2,273

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