Hello,
Thank you for using our theme!
Please provide us with wp-admin credentials in private content area.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Please provide us with wp-admin credentials in private content area.
Regards,
Rose Tyler.
Hello,
3.2 theme version will be available soon, we are waiting for approvement from Envato. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
Regards,
Rose Tyler.
Hello,
You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images.
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
We are glad that you sorted out. Let me know if you need any other help with our theme.
If you mean this http://prntscr.com/f3mjkp go to edit page and change it http://prnt.sc/f3mjx3
Regards,
Rose Tyler.
Hello,
Please provide us with wp-admin and FTP credentials in private content area.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Very likely, the problem with featured products related to WC version. Please wait for theme update.
I think new Legenda will be released soon, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
Regards,
Rose Tyler.
Hello,
Please wait for theme update, it will be released soon, we are waiting for approvement from ThemeForest.
Regards,
Rose Tyler.
Hello,
Please wait for theme update, it will be released soon, we are waiting for approvement from ThemeForest.
Regards,
Rose Tyler.
Hello,
You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images.
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Also, disable Screets Live Chat plugin. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Add this code in child style.css file:
.my-account-link:hover .submenu-dropdown {
display: none;
}
Regards,
Rose Tyler.
Hello,
I think new Legenda will be released soon, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards
Hello,
You’re welcome!
You need to edit /framework/theme-functions.php file http://prnt.sc/f3lily.
Regards,
Rose Tyler.
Hello,
Please read https://www.8theme.com/demo/docs/royal/#!/4_registration_page
Also, change permissions to 777 for “tmp” folder in the directory /royal/framework/inc/really-simple-captcha.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Please provide us with wp-admin and FTP credentials in private content area.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please check if you have this issue with our theme only or even with Storefront too.
Let us know the result.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
I’ve checked your site http://prntscr.com/f3l9fj. Is your issue solved?
Also, update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with WC 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Please, update theme to the version 3.0.0.1. It’s available on ThemeForest.
This version is compatible with WC 3.0.4.
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
You can download Visual Composer latest version here https://www.8theme.com/download-plugins/.
Also, go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.
Regards,
Rose Tyler.
Hello,
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
To replace demo footer with yours, you need to disable it in Theme Options > General > Show footer demo blocks > Off. Then add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area and select the block you created.
Read more https://8theme.com/demo/docs/royal/index.html#!/9_footer
Regards,
Rose Tyler.
Hello,
Please read our documentation https://www.8theme.com/demo/docs/woopress/#!/5_registration_page
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please, use WC 3.0.4 until new theme update. It will be available on ThemeForest http://prnt.sc/f3k9cl.
Regards,
Rose Tyler.
Hello,
You can use theme on your test domain and live one also at the same time. But keep in mind that you can use our theme license for 1 end product only.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
You can update theme to the version 3.0.2.1. It’s available on ThemeForest.
This version is compatible with WC 3.0.4.
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
Could you please clarify the problem with more details?
Also, update theme to the version 3.0.2.1. It’s available on ThemeForest.
This version is compatible with WC 3.0.4.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.