Checkout can't move to shipping address or the following tab to check out

This topic has 8 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: svenizm
    svenizim
    Participant
    April 25, 2017 at 15:40

    Hi,

    I can get into the checkout box and complete all required information but then when clicking to continue is does not move to the next page.

    Thanks
    Cristina

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2017 at 07:34

    Hello,

    As I see you use Legenda theme, so please write on Legenda forum. I’ve moved your topic http://prntscr.com/f0x9bi.
    Very likely, the problems relate to WooCommerce 3.0.4, so please wait for theme update.
    Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards,
    Rose Tyler.

    Avatar: svenizm
    svenizim
    Participant
    April 26, 2017 at 07:40

    Thank you Again Rose.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2017 at 07:41

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: svenizm
    svenizim
    Participant
    April 27, 2017 at 15:30

    Hi 8team
    We have downgraded our WooCommerce but still have the same problem by not begin able to move to the next tab shipping when trying to check out.
    Thanks
    Cristina

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 15:34

    Hello,

    I think WooPress 3.0 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

    Regards,
    Rose Tyler.

    Avatar: svenizm
    svenizim
    Participant
    April 27, 2017 at 15:59

    Thank you Rose.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 28, 2017 at 10:55

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.