Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

Hello,

Please wait for theme update, it will be released soon, we are waiting for approvement from ThemeForest.

Regards,
Rose Tyler.

Hello,

You can delete Product Images Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images.
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Also, disable Screets Live Chat plugin. Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Rose Tyler.

Hello,

Add this code in child style.css file:

.my-account-link:hover .submenu-dropdown {
    display: none;
}

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards

Hello,

Please read https://www.8theme.com/demo/docs/royal/#!/4_registration_page
Also, change permissions to 777 for “tmp” folder in the directory /royal/framework/inc/really-simple-captcha.

Regards,
Rose Tyler.

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

Hello,

Thank you for using our theme!
I’ve checked your site http://prntscr.com/f3l9fj. Is your issue solved?
Also, update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with WC 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

Hello,

You can download Visual Composer latest version here https://www.8theme.com/download-plugins/.
Also, go to Visual Composer > Role Manager > Post Types > Custom > tick needed elements.

Regards,
Rose Tyler.

Hello,

To replace demo footer with yours, you need to disable it in Theme Options > General > Show footer demo blocks > Off. Then add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area and select the block you created.
Read more https://8theme.com/demo/docs/royal/index.html#!/9_footer

Regards,
Rose Tyler.

Hello,

You’re welcome!

Regards,
Rose Tyler.

Hello,

You can use theme on your test domain and live one also at the same time. But keep in mind that you can use our theme license for 1 end product only.

Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

Hello,

Could you please clarify the problem with more details?
Also, update theme to the version 3.0.2.1. It’s available on ThemeForest.
This version is compatible with WC 3.0.4.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

Hello,

Unfortunately, I can’t connect to your FTP.

Very likely you just need to synchronize translation files after update to get new strings.
Button Sync http://prntscr.com/f3jz6y allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards,
Rose Tyler.

Hello, @thorth219,

You’re welcome!

Regards,
Rose Tyler.