Hello,
Please take my apologies for the delay.
I’m glad that you sorted out.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please take my apologies for the delay.
I’m glad that you sorted out.
Feel free to ask if you need any other help.
Regards,
Rose Tyler.
Hello,
Please try it now.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
As I see you are using old theme and Woocommerce version. New theme version is compatible with Woocommerce 3.0.4. If you give your consent, we will update plugin and theme for you.
Regards,
Rose Tyler.
Hello,
Could you provide link to page and screenshot for better understanding?
Regards,
Rose Tyler.
Hello,
You can edit one custom tab in Theme Option > Single Product Page > http://prntscr.com/f3xzwx.
To add more, please read the Woocommerce article:
https://docs.woothemes.com/document/editing-product-data-tabs/
Regards,
Rose Tyler.
Hello, @saphiloche,
Sorry for the delay.
I’ve checked your single product page and saw the same situation with official WooCommerce theme – Storefront. Try to disable all 3-rd party plugins and then check.
We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Then provide correct FTP access also.
Regards,
Rose Tyler.
Hello,
Our latest theme version works fine with WC 3.0.4, without replacing any files. But we haven’t tested compatibility with WC 3.0.5.
Regards,
Rose Tyler.
Hello,
I’m glad that you sorted out.
Please use our new theme version and Woocommerce 3.0.4, also update all required plugins https://www.8theme.com/download-plugins/
Regards,
Rose Tyler.
Hello,
Please update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with WC 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/
Regards,
Rose Tyler.
Hello,
You can change the home page in Dashboard->Settings->Reading->Front page displays. Also, go to WooCommerce > Settings > Products > Display > set Shop Page.
Also, update theme to the version 3.0.0.1. It’s available on ThemeForest. This version is compatible with Woocommerce 3.0.4 http://prnt.sc/f3la7m.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ and try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and check your issues.
Regards,
Rose Tyler.
Hello,
Please add this code in Theme Options > Custom css:
.single-product .page-heading {
display: none;
}
Also, try css to change background, for example, http://prnt.sc/f3x95l, you need to change class .term-body-lotion for different categories.
Regards,
Rose Tyler.
Hello,
As I see, you have installed default content. Is your problem solved?
Make sure that you had activated all required plugins before content import.
https://www.8theme.com/demo/docs/royal/#!/demo_data_installation
Regards,
Rose Tyler.
Hello,
Unfortunately, I can’t login to check it. Please provide us with wp-admin credentials in Private Content.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please check now.
Regards,
Rose Tyler.
Hello,
Please provide the link to your site, we need it to check the problem.
Regards,
Rose Tyler.
Hello,
Please update theme to the version 3.0.2.1. It’s available on ThemeForest.
This version is compatible with WC 3.0.4.
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Regards,
Rose Tyler.
Hello,
Thank you for using our theme!
Unfortunately, there is no such possibility.
You can search for some 3rd-party plugins yourself, but we don’t guarantee full compatibility with our theme.
Regards,
Rose Tyler.
Hello,
You can check compatibility on ThemeForest theme changelog http://prntscr.com/f3wtie
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please check translation now.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
The notice means that WP does not have enough permissions to write, read or execute.
Go to Plugins and install plugins manually. Then go to Theme Option and install demo data and version https://www.8theme.com/demo/docs/royal/#!/demo_data_installation. Also, you need to find royal-child folder in theme package and upload it to /wp-content/themes/ folder.
Regards,
Rose Tyler.
Hello,
Please change permissions to 777 for “tmp” folder in the directory /royal/framework/inc/really-simple-captcha.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Please read more in our documentation https://www.8theme.com/demo/docs/legenda/#!/newsletters
Regards,
Rose Tyler.
Hello,
I’ve changed permalinks. Please check single product page now.
Also, update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello, @voddie, @oneblinkmedia,
I’ve sent the new theme version to your registration emails.
So, you’ll be able to update theme to version that is compatible with WC 3.0.4.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files.
Also update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please use this css code:
.woocommerce-page form .form-row-wide{
width: 100%;
display: inline-block;
}
Regards,
Rose Tyler.
Hello,
Glad to hear it.
Regards,
Rose Tyler.
Hello,
The next theme update should be in 1-2 weeks.
You can’t just replace files from our theme by default WC files because we made changed in files and many options won’t work if you just replace the files by original WC files. If you are interested you may read the posts how to create woocommerce theme to understand how it works.
Regards,
Rose Tyler.
Hello,
You can use this code to hide checkout btn in the shopping cart widget:
.shopping-cart-widget .btn.active.right {
display: none;
}
.shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
width: 100%;
}
Regards,
Rose Tyler.
Hello,
Also, provide FTP access please.
Regards,
Rose Tyler.