Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Fixed. Please check.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
It was the problem in older theme version. You need to delete images use FTP.
You won’t have such problem with new images.
Regards,
Rose Tyler.
Hello,
I’ve changed sizes http://prntscr.com/f825d9. Clear cache and check your product images.
Regards,
Rose Tyler.
Hello,
Check now.
Regards,
Rose Tyler.
Hello,
I’ve checked registration with the default theme and saw the similar problem.
Very likely it is caused by cache on your site.
At first, you need to solve this problem and achieve properly work with Storefront.
Regards,
Rose Tyler.
Hello,
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
If you mean this plugin https://woocommerce.com/products/sage-pay-form/, contact their support.
Regards,
Rose Tyler.
Hello,
Please update WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please check your topic.
Regards,
Rose Tyler.
Hello,
As I see, you made changes in index.php file. So, to achieve what you want you need to customize it more detail, for example, http://prntscr.com/f819fb
We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.
Regards,
Rose Tyler.
Hello,
Please use PHP 5.6 or 7.0 because the current themes version isn’t fully compatible with 7.0.13.
After change PHP version, try to update the theme.
If it doesn’t help, make full backup of the site, DB and theme options, inform us and we’ll update theme for you.
Regards,
Rose Tyler.
Hello, @Rawi,
Could you please provide wp-admin and FTP access in Private Content so we could check it?
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
I will check. Please wait.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Unfortunately, there is no such option to shown popup only on a home page.
Sorry for inconveniences.
Regards,
Rose Tyler.
Hello, @frenosdeaire,
Did you read our documentation? https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
Regards,
Rose Tyler.
Hello, @Rodrigo,
Sorry for the delay.
1. Yes. You can go to Loco Translate > Themes > WooPress – 8theme WordPress theme http://prntscr.com/f80h7s
2. Now all right.
Regards,
Rose Tyler.
Hello,
Is your problem solved https://gyazo.com/af0ff479242b486f25820fb079f6bd22?
Regards,
Rose Tyler.
Hello,
1. You need to keep theme translation files (woopress-es_ES.po and woopress-es_ES.mo) in /wp-content/languages/themes/ folder.
2. Check it now.
Regards,
Rose Tyler.
Hello,
Go to Appearance > Widgets > Left / Right Side top bar area and add Text widget there.
Regards,
Rose Tyler.
Hello,
The wp-admin credentials are incorrect. Please check them.
As I see – http://prntscr.com/f803w2. Are your problems solved?
Regards,
Rose Tyler.
Hello,
Please read – https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda).
Set memory_limit value to 256M.
Regards,
Rose Tyler.
Hello, @ElitaSharpe,
You’re welcome!
I’m glad that you sorted out.
Regards,
Rose Tyler.
Hello, @zmsnap,
Please, make sure that you use the latest version of Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
You’re welcome!
I reuploaded theme files.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Please update the theme to 3.0.0.1 version, it is available on ThemeForest.
Regards,
Rose Tyler.
Hello,
40. It is default page layout and can’t be changed by css code.
You can try to edit a file in /woocommerce/templates/checkout folder. Please note additional customization isn’t included in our basic support.
42. Please provide link to the page where you have such label.
47. Try to use Loco Translate plugin http://prntscr.com/f7zux9
Regards,
Rose Tyler.
Hello,
If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example. http://sevenspark.com/wordpress/menu-item-limit
You can find the latest version of the Royal theme (3.0.2.1) on ThemeForest where you bought it https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 http://prntscr.com/f6hjzn.
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
After update go to Theme Options and use your TF purchase code to activate theme.
Regards,
Rose Tyler.
Hello,
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
Regards,
Rose Tyler.