Page 2163 – 8theme.com

Forum Replies Created

Viewing 30 posts - 64,861 through 64,890 (of 68,221 total)

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Rose Tyler

Support staff

May 15, 2017 at 14:51

Hello,

You’re welcome!

Regards,
Rose Tyler.

#163121 Copied In reply to: Added to cart popup: Since version 2.9 the loading circle disappeared

Rose Tyler

Support staff

May 15, 2017 at 14:31

Hello,

Fixed. Please check.

Regards,
Rose Tyler.

#163118 Copied In reply to: Added to cart popup: Since version 2.9 the loading circle disappeared

Rose Tyler

Support staff

May 15, 2017 at 14:20

Hello,

You’re welcome!

Regards,
Rose Tyler.

#163116 Copied In reply to: Product images small after update

Rose Tyler

Support staff

May 15, 2017 at 14:18

Hello,

It was the problem in older theme version. You need to delete images use FTP.
You won’t have such problem with new images.

Regards,
Rose Tyler.

#163115 Copied In reply to: Deleting a large number of images triggers a 404 page, is there any time limit?

Rose Tyler

Support staff

May 15, 2017 at 14:11

Hello,

I’ve changed sizes http://prntscr.com/f825d9. Clear cache and check your product images.

Regards,
Rose Tyler.

#163114 Copied In reply to: acting strange

Rose Tyler

Support staff

May 15, 2017 at 14:05

Hello,

Check now.

Regards,
Rose Tyler.

#163112 Copied In reply to: Product images small after update

Rose Tyler

Support staff

May 15, 2017 at 13:52

Hello,

I’ve checked registration with the default theme and saw the similar problem.
Very likely it is caused by cache on your site.
At first, you need to solve this problem and achieve properly work with Storefront.

Regards,
Rose Tyler.

#163110 Copied In reply to: register page not showing up

Rose Tyler

Support staff

May 15, 2017 at 13:33

Hello,

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
If you mean this plugin https://woocommerce.com/products/sage-pay-form/, contact their support.

Regards,
Rose Tyler.

#163109 Copied In reply to: WooCommerce SagePay Form and SagePay Direct Gateway Plugin

Rose Tyler

Support staff

May 15, 2017 at 13:21

Hello,

Please update WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#163106 Copied In reply to: warnings in console

Rose Tyler

Support staff

May 15, 2017 at 13:13

Hello,

You’re welcome!

Regards,
Rose Tyler.

#163104 Copied In reply to: Change woocommerce footer

Rose Tyler

Support staff

May 15, 2017 at 13:10

Hello,

Please check your topic.

Regards,
Rose Tyler.

#163103 Copied In reply to: Can you please answer my 2 questions?

Rose Tyler

Support staff

May 15, 2017 at 13:04

Hello,

As I see, you made changes in index.php file. So, to achieve what you want you need to customize it more detail, for example, http://prntscr.com/f819fb
We recommend to make changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update.

Regards,
Rose Tyler.

#163102 Copied In reply to: Responsive Issue on Default Blog page

Rose Tyler

Support staff

May 15, 2017 at 12:35

Hello,

Please use PHP 5.6 or 7.0 because the current themes version isn’t fully compatible with 7.0.13.
After change PHP version, try to update the theme.

If it doesn’t help, make full backup of the site, DB and theme options, inform us and we’ll update theme for you.

Regards,
Rose Tyler.

#163100 Copied In reply to: Woocomerce status outdated

Rose Tyler

Support staff

May 15, 2017 at 12:15

Hello, @Rawi,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

#163098 Copied In reply to: Billing email address is a required field

Rose Tyler

Support staff

May 15, 2017 at 12:10

Hello,

Sorry for the delay.
I will check. Please wait.

Regards,
Rose Tyler.

#163097 Copied In reply to: acting strange

Rose Tyler

Support staff

May 15, 2017 at 11:58

Hello,

You’re welcome!
Unfortunately, there is no such option to shown popup only on a home page.
Sorry for inconveniences.

Regards,
Rose Tyler.

#163095 Copied In reply to: promo popup

Rose Tyler

Support staff

May 15, 2017 at 11:56

Hello, @frenosdeaire,

Did you read our documentation? https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

Regards,
Rose Tyler.

#163094 Copied In reply to: Traductions..traductions…

Rose Tyler

Support staff

May 15, 2017 at 11:53

Hello, @Rodrigo,

Sorry for the delay.
1. Yes. You can go to Loco Translate > Themes > WooPress – 8theme WordPress theme http://prntscr.com/f80h7s
2. Now all right.

Regards,
Rose Tyler.

#163093 Copied In reply to: Traductions..traductions…

Rose Tyler

Support staff

May 15, 2017 at 11:46

Hello,

Is your problem solved https://gyazo.com/af0ff479242b486f25820fb079f6bd22?

Regards,
Rose Tyler.

#163092 Copied In reply to: Pop-up related products on single productpage

Rose Tyler

Support staff

May 15, 2017 at 11:42

Hello,

1. You need to keep theme translation files (woopress-es_ES.po and woopress-es_ES.mo) in /wp-content/languages/themes/ folder.
2. Check it now.

Regards,
Rose Tyler.

#163091 Copied In reply to: Header Configuration

Rose Tyler

Support staff

May 15, 2017 at 11:28

Hello,

Go to Appearance > Widgets > Left / Right Side top bar area and add Text widget there.

Regards,
Rose Tyler.

#163090 Copied In reply to: Top menu bar

Rose Tyler

Support staff

May 15, 2017 at 11:14

Hello,

The wp-admin credentials are incorrect. Please check them.
As I see – http://prntscr.com/f803w2. Are your problems solved?

Regards,
Rose Tyler.

#163089 Copied In reply to: Cart in Header showing product item in Chrome

Rose Tyler

Support staff

May 15, 2017 at 11:08

Hello,

Please read – https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda).
Set memory_limit value to 256M.

Regards,
Rose Tyler.

#163087 Copied In reply to: Import wordpress xml files does not work

Rose Tyler

Support staff

May 15, 2017 at 11:02

Hello, @ElitaSharpe,

You’re welcome!
I’m glad that you sorted out.

Regards,
Rose Tyler.

#163085 Copied In reply to: WooCommerce 3.0

Rose Tyler

Support staff

May 15, 2017 at 10:58

Hello, @zmsnap,

Please, make sure that you use the latest version of Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#163084 Copied In reply to: Problem with product variation tab

Rose Tyler

Support staff

May 15, 2017 at 10:55

Hello,

You’re welcome!
I reuploaded theme files.

Regards,
Rose Tyler.

#163082 Copied In reply to: Display : Categories & Breadcrumbs

Rose Tyler

Support staff

May 15, 2017 at 10:53

Hello,

Sorry for the delay.
Please update the theme to 3.0.0.1 version, it is available on ThemeForest.

Regards,
Rose Tyler.

#163081 Copied In reply to: Add To Cart Not Working

Rose Tyler

Support staff

May 15, 2017 at 10:51

Hello,

40. It is default page layout and can’t be changed by css code.
You can try to edit a file in /woocommerce/templates/checkout folder. Please note additional customization isn’t included in our basic support.
42. Please provide link to the page where you have such label.
47. Try to use Loco Translate plugin http://prntscr.com/f7zux9

Regards,
Rose Tyler.

#163080 Copied In reply to: Product page

Rose Tyler

Support staff

May 15, 2017 at 10:28

Hello,

If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example. http://sevenspark.com/wordpress/menu-item-limit

You can find the latest version of the Royal theme (3.0.2.1) on ThemeForest where you bought it https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 http://prntscr.com/f6hjzn.
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
After update go to Theme Options and use your TF purchase code to activate theme.

Regards,
Rose Tyler.

#163077 Copied In reply to: Js Error in the Administrator Menu Page

Rose Tyler

Support staff

May 15, 2017 at 10:22

Hello,

Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.

Regards,
Rose Tyler.

#163075 Copied In reply to: Demo "flower" the plugin "Paypal Plus" dont work
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Viewing 64,890 results - 64,861 through 64,890 (of 68,221 total)

Viewing 30 posts - 64,861 through 64,890 (of 68,221 total)

← 1 2 3 … 2,162 2,163 2,164 … 2,273 2,274 2,275 →

Forum Replies Created

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