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Js Error in the Administrator Menu Page - by mmantach

This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: mmantach
    mmantach
    Participant
    May 13, 2017 at 16:42

    Dear guys,
    i faced a problem in Appearance > menu where i cannot edit existings item or select a menu and also i cannot add any item to menu
    it give me this error : Uncaught ReferenceError: columns is not defined

    please advice

    Please, contact administrator
    for this information.
    #163027 Copied Theme version: Version: 2.9 WooCommerce version: Version 3.0.5
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2017 at 10:28

    Hello,

    If you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example. http://sevenspark.com/wordpress/menu-item-limit

    You can find the latest version of the Royal theme (3.0.2.1) on ThemeForest where you bought it https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 http://prntscr.com/f6hjzn.
    Log in to your account and go to the Downloads area.
    Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
    Don’t forget to create backup of your files and database before starting update process!
    After update go to Theme Options and use your TF purchase code to activate theme.

    Regards,
    Rose Tyler.

    #163077 Copied
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