Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
Please check the issue with Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Hello,
Try to change wc_get_checkout_url() to wc_get_cart_url() in 348 line.
Regards,
Rose Tyler.
Hello,
Please try to delete this code from your custom css:
https://prnt.sc/fjlhlf
Regards,
Rose Tyler.
Hello,
We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Regards,
Rose Tyler.
Hello,
Please, clear cache and check. I did nothing only checked your site https://gyazo.com/5ad0c41eb62b920ae0a3c823c9a72e69
Regards,
Rose Tyler.
Hello,
Please update woocommerce and update all required plugins https://www.8theme.com/download-plugins/.
We’ll be able to help you only in case problem appears with our theme only and works fine with official WC theme Storefront.
Very likely the issue caused by WPML, so you need to check setting and contact to plugin authors.
Regards,
Rose Tyler.
Hello,
Please provide wp-admin and FTP access in Private Content so we could check.
Regards,
Rose Tyler.
Hello,
To change margin go to edit page http://prntscr.com/fjl0zz
What exactly demo home page do you want to recreate? As I see, you have a few home pages https://prnt.sc/fjl233
Regards,
Rose Tyler.
Hello,
In this case, you need edit /themes/legenda/content.php file and change https://prnt.sc/fjkzbt to https://prnt.sc/fjkz93
Regards,
Rose Tyler.
Hello,
Fixed. Please check.
Regards,
Rose Tyler.
Hello,
Please check now.
Regards,
Rose Tyler.
Hello,
This is not the bug, but theme functionality. If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.
Regards,
Rose Tyler.
Hello,
Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Please see screenshot http://prntscr.com/fjkisv and check the top bar now.
Regards,
Rose Tyler.
Hello,
Sorry for the inconvenience.
Please edit the file wp-content/themes/royal/framework/css/admin.css and delete the code
.wp-core-ui .modal{ top:4% !important;}.
I’ve sent your report to our developers. It will be fixed in our new theme update.
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Try to disable all the third-party plugins that did not come bundled with our theme and check Theme Options.
Regards,
Rose Tyler.
Hello, @sirr404,
Please update all required plugins https://www.8theme.com/download-plugins/. Also, try to disable all the third-party plugins that did not come bundled with our theme and then check.
Please check the issue with Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please update VC and Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/ http://prntscr.com/fjk3n2
Regards,
Rose Tyler.
Hello,
Try to open the file in Sublime Text editor, or provide FTP access in Private Content.
Regards,
Rose Tyler.
Hello,
Seems it was some problem with PHP time limit. So I’ve imported our dummy.xml file using WordPress import tools.
Now it fine and you can import else themes version in Theme Options > Import.
Thank you for being our customer.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
To remove currency language icons go to Appearance > Widgets > Left Side top bar area and add empty Text widget there.
Regards,
Rose Tyler
Hello,
Please update theme to new version – 3.0.0.1 http://prntscr.com/fgvcxb (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section)
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.
Regards,
Rose Tyler.
Hello,
Please write me the way to theme folder on your FTP, because I can’t find to check file.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Please update Ultimate Addons for Visual Composer to 3.16.12 v.
Also, check the issue with parent theme and Storefront theme – official WC theme. Let us know the result.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards