Hello,
As you can see, I simply deleted code of images which you did not have in the media library.
Regards,
Rose Tyler.
Hello,
As you can see, I simply deleted code of images which you did not have in the media library.
Regards,
Rose Tyler.
Hello,
I am glad that you sorted out.
You need update WPBakery Visual Composer plugin also https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
So, try to disable such plugins and install the latest version of Visual Composer plugin -https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hello,
Thank you for the notice. It will be fixed in a new theme update.
You can find WC 3.0.8 – https://en-gb.wordpress.org/plugins/woocommerce/advanced/ http://prntscr.com/fn5za4
Regards,
Rose Tyler.
Hello,
Yes, please delete these files from /legenda/woocommerce/myaccount/ folder.
Regards,
Rose Tyler.
Hello,
Legenda does not have such possibility by default.
But you edit files in wp-content/themes/legenda/woocommerce/checkout/ folder. Also, we recommend to use child theme for this https://codex.wordpress.org/Child_Themes.
If you don’t have necessary skills you may contact WP-Kraken customization team.
Regards,
Rose Tyler.
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
Sorry for the long delay.
I’ve sent theme archive to your email. Please check.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
Regards,
Rose Tyler.
Hello,
Please provide a link to page where you have this text.
Regards,
Rose Tyler.
Hello, @mschueller,
You have out of date files http://prntscr.com/fn5d9n. In this case, you need to delete “woocommerce” folder, which is located in wp-content/themes/royal/ and upload a new one from the latest theme archive.
Please note that before uploading theme files you need delete “woocommerce” folder, which is located in wp-content/themes/royal/ and it’ll be reuploaded from a new theme package (to avoid problems with old files).
Regards,
Rose Tyler.
Hello,
Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), then check your pages.
Did you make any changes in the theme files?
Also, provide wp-admin and FTP access in Private Content.
Regards,
Rose Tyler.
Hello,
Very likely you need change some classes in custom code to make it works.
Please provide your code and describe what exactly result you want to achieve on site.
Regards
Hello,
You’re welcome!
Regards,
Rose Tyler.
Hello,
I’ve checked the issue with parent theme and it works fine, so you need to check your changes in the child theme.
Regards,
Rose Tyler.
Hello,
Please, update the theme to latest version. Keep in mind that new version is compatible with WC 3.0 and higher, that’s why you also need to update WC plugin.
Before the update don’t forget to make the backup of all your files and DB. Also, do the export of Theme Options (Theme Options > Import/Export).
After theme update you will need to activate theme using your purchase code. We have added few options for the cart/search/wishlist, so after the update, you will need to choose the position of these elements in Theme Options.
Also, update all required plugins: https://www.8theme.com/download-plugins/.
Regards
Hello,
Sorry for the delay.
“Custom Order” related to products IDs. You can type the IDs of the products which you want to show.
Regards,
Rose Tyler.
Hello,
Could you provide me screenshots?
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
The same result you can see with Storefront theme – official WC theme so works of this shortcode are not related to our theme.
You can use our Products element https://prnt.sc/fmr2l1 to show sale products on the page.
Regards,
Rose Tyler.
Hello,
Unfortunately, legenda does not have such possibility by default.
Regards,
Rose Tyler.
Hello,
Please disable all 3-rd party plugins and cache, because I can’t open backend of your site https://prnt.sc/fmqoo7.
Regards
Hello,
Sorry for the delay.
To load the popup in the footer, please change this function http://prntscr.com/fmqinw to
https://gyazo.com/957792b7baffbbc7dae28bc2b203ba76 (framework / theme-functions.php)
Regards,
Rose Tyler.
Hello,
We’ve sent IP to your email address. Please check.
Regards
Hello,
Unfortunately, can’t connect. Please add our IP address into white list.
Regards
Hello,
Sorry for the delay.
On Mobile device view:
Please add this code in custom css:
.et-mobile-menu li > a {
color: white;
}
@media only screen and (max-width: 480px) {
.copyright .socialmedia-buttons {
text-align: center;
}
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
In Desktop view
– This question is a bit unclear. Could you please clarify us with more details and provide a screenshot?
In the Shop te Ayoyo page
– please provide FTP credentials.
Regards,
Rose Tyler.
Hello,
Please check credit card icons now.
Regards,
Rose Tyler.
Hello,
I’ve checked registration on your site, and seems it works fine http://prntscr.com/fmq2e9. Is your problem solved?
Regards,
Rose Tyler.
Hello,
Sorry for the delay.
Unfortunately, I can’t open your wp-admin https://prnt.sc/fmpy7w. Please check.
Also, try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), then check your issue.
Regards
Hello,
We’ve sent IP to your email address. Please check it.
Regards,
Rose Tyler.
Hello,
1. Check your About Company widget and uploaded images.
2. Thank you for the notice. It will be fixed in new theme update, by that time, you can add this code in custom.css:
.top-bar .shopping-cart-link {
display: none;
}
How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
3. This phrase appears only if are you logged in as administrator.
Regards,
Rose Tyler.