Please ask your hosting or site developer about it.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 16:07
Hello,
I’ve renamed your old theme version and uploaded the new version, also I’ve updated VC and Ultimate Addons for Visual Composer plugins.
You can update other required plugins https://www.8theme.com/download-plugins/.
Please ignore a message http://prntscr.com/fud1sp it will be fixed in a new theme update.
Please check your pages now.
Please provide wp-admin and FTP access in Private Content.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 13:54
Hello, @Seifenigel,
Please try to comment this line http://prntscr.com/fuazvt in etheme.js file and synchronize the translation via Loco Translate plugin to get necessary lines.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 13:47
Hello, @samuraischwert,
I’ve commented this line http://prntscr.com/fuazvt in etheme.js file. Please check the phone now.
I’ve installed Loco Translate plugin. Please go to LT > Themes > Legenda and synchronize your translation http://prntscr.com/fub3wo and translate needed strings.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 13:07
Hello,
We don’t face such error on our test site and I can’t re-create the problem on your site. How can we recreate the problem on your site? What browser do you use? Did you try to disable 3-rd party plugins and check the page?
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 12:57
Hello,
Please find these strings in theme files and change, for example, http://prntscr.com/f5ef23 ‘woocommerce’ to ETHEME_DOMAIN.
This translation problem will be fixed in a new theme update.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 12:49
You’re welcome!
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 12:47
You’re welcome!
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 12:46
Hello,
You can try to use The Events Calendar plugin. Please contact us if you face some problems and we will try to help.
Unfortunately, there is no such option. Your query requires additional customization which is beyond our basic support scope. If you need help with this you may contact customization team https://wpkraken.io/?ref=8theme
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 10:55
Hello,
You’re welcome!
Try to change <i class="fa fa-youtube" aria-hidden="true"></i> in the code to your image <img src=" link to image " alt="">
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 10:50
Hello,
You can find available blog options in Theme Options > Blog Layout.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 09:52
Hello,
I mean your dashboard access, so I could check your settings.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 09:48
Hello,
You use the latest woocommerce version, but our theme is compatible with https://prnt.sc/fu7j8v, so you may have outdated files, but you don’t have http://prntscr.com/fu81sp. (The compatibility with latest woocommerce version will be added in the new theme update.) Seems, you had changed woocommerce files in the theme folder and this created the problem with your gallery.
Please provide FTP credentials. I will try to sort out the problems and update the theme, plugins and check your translation. Also, confirm that you made the full backup of the site, DB and theme options (Theme Options > Import/Export > Options > Export Options).
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 09:00
Hello,
As you can see on ThemeForest the latest version of our theme is compatible http://prntscr.com/fu7j8v. The compatibility with latest woocommerce version will be added in the new theme update.
Please provide screenshots of translation problems and wp-admin access in Private Content.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 08:52
Hello,
The problem appears not only with our theme so this means that the issue is not related to the theme.
The new theme update will be released soon, our developers are working on new theme version.
So you need to check your changes. We didn’t face such issue on our test site.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 07:48
Hello,
By default, these are not possible display top bar with this header type, so we add the css code. To display elements as you want now, you also need use custom code. Please provide link to your site and describe needed result, I will give you the example of code.
Regards,
Rose Tyler.
Rose Tyler
Support staff
July 11, 2017 at 07:43
Hello,
The shop page is default woocommerce page. You can add content in Shop page editor and it’ll be shown at the top of products on your Shop page, the sidebar you can change in Appearance > Widgets > Product Page sidebar.
