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Viewing 30 posts - 63,601 through 63,630 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 15:31

    Hello,

    Sorry for the delay.

    Please set needed slider size in Slider Revolution options http://prntscr.com/g0jwwa

    You select “open by click” options for menu item, and on desktop it works fine but on mobile seems it is our bug. Thank you for the report, this problem will be fixed in new theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 15:10

    Hello,

    I’ve sent Purchase code. Please check your email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 15:09

    Hello,

    You can see example of using tooltip on our demo https://www.8theme.com/demo/royal/fashion-one-page/?et_styles=0-3-1-9-0-0 http://prntscr.com/g0jla2

    [tooltip class="from-top"]
    <img style="width:80px;height:auto;float:left;"src="https://www.8theme.com/demo/royal/wp-content/uploads/2014/07/025-149x198.jpg"/>
    <div style="float:left; width:145px;">
    <h3><a href='https://www.8theme.com/dev/royal/?product=fashion-jacket-2'>Demo suit</a></h3>
    <span class='price'>$299</span>
    <p>It is a long established fact </p>
    </div>
    [/tooltip]

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 14:51

    Hello,

    Unfortunately, we didn’t test this plugin with the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 14:48

    Hello,

    Sorry for the delay.
    I’m glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2017 at 14:36

    Hello,

    Sorry for the long delay and inconvenience.
    This problem will be fixed in new theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2017 at 17:45

    Hello, @pablostevens,

    Done. Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 16:30

    You’re welcome!
    Feel free to ask if you need any help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 16:25

    I’ve created “new test page” anded add some elements without problem. Please check the page and try to use Visual Composer one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 16:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 16:19

    Hello,

    Please go to Theme Options > Shop > Product Page Banner.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 16:04

    Hello,

    Please make sure that you use the latest plugin versions https://www.8theme.com/download-plugins/
    Do you face the problem with default theme?
    Try to disable 3-rd party plugins and then check the problem.
    Also, please provide me full access to wp-admin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 15:51

    Please, clear cache on your site. Seems the editor works fine http://prntscr.com/fyju6e

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 15:22

    Hello,

    We’re waiting for news from our developers as they are still working on the update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 15:11

    Do you face the problem with Visual Composer when default theme is activated?
    Try to delete plugins and upload new versions from https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 14:17

    Hello,

    Sorry for the delay.
    Please use your variant as temporary solution. It will be fixed in new theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 13:35

    Hello, @G€n!u$,

    I’ve sent files. Please check your email and try to replace files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 13:29

    You’re welcome! We can propose you also our new theme XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 🙂

    Please provide screenshot of CPF field for betters understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 10:18

    Hello,

    Please try to disable 3-rd party plugins and then check your category pages.

    You can use this code in Custom css to change font size of fixed menu items:

    .fixed-header .menu > li a {
        font-size: 12px;
    }

    We will fix menu font options in new theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 09:44

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/woopress/
    I’ve recreated home page for you (home test). Elements that do not display correctly are not our theme elements.
    Please provide FTP access in Private Content so we could check problems on your site more deeply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 09:18

    Hello,

    I don’t understand as this situation relates to our them. Blog posts related to WordPress functionality. Unfortunately, we can’t help you now. To avoid similar problems I would recommend you check accesses to your site or even change passwords.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 09:03

    Hello, @techhnyne,

    1. You can use custom css to achieve needed result, for example:

    .product-category .mask-container .block-mask .mask-content {
        opacity: 0;
        width: 100%;
        height: 100%;
        left: 0;
    }
    .product-category .mask-container .block-mask:hover {
        background-color: transparent;
    }
    .product-category .mask-container .block-mask .mask-content a {
        width: 100%;
        height: 100%;
    }

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.
    2. Please provide screenshot for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 08:46

    Hello,

    Previous your changes in the child theme and last css code do not make any effect on billing details fields. You may try to deactivate “Extra Checkout Fields for Brazil” plugin and see billing details fields without problems. If you use this plugin and change fields on the checkout page, you need also write custom css code to display page content well. For example:

    .woocommerce-checkout #billing_cpf_field, .woocommerce-billing-fields #billing_state_field {
        clear: both;
    }
    .woocommerce-billing-fields #billing_state, .woocommerce-billing-fields #billing_email {
        width: 47%;
    }
    .woocommerce-billing-fields billing_postcode_field, .woocommerce-billing-fields #billing_email {
        margin-right: 3%;
    }
    .woocommerce-billing-fields #billing_postcode_field {
        margin-right: 6%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 08:21

    Hello,

    I’ve checked your site and seems you have 4 featured products, so I marked as featured 4 more random products. Also, I’ve added our element to display these products in slider. Please check home page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 08:09

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 08:06

    In this case change your media query:

    @media (max-width: 1200px) and (min-width: 768px) { 
       .ftr-boxes div.ult-content-box {
          min-height: 390px !important;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 21, 2017 at 07:58

    Fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2017 at 16:31

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2017 at 15:59

    Yes, you can change this text in /woopress/framework/theme-functions.php file.
    We recommend you to make changes in a child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 20, 2017 at 15:55

    This notice doesn’t relate to our theme. You can disable all 3-rd party plugins and then activate one by one to find which plugin cause the notice.

    Regards

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    Viewing 63,630 results - 63,601 through 63,630 (of 68,221 total)
Viewing 30 posts - 63,601 through 63,630 (of 68,221 total)
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