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Viewing 30 posts - 63,631 through 63,660 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 14:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 13:58

    Hello,

    To change logo link and link in breadcrumbs you need to edit etheme_logo and etheme_breadcrumbs functions (located in theme-functions.php file). We recommend you to make changes in a child theme.

    The question is a bit unclear. Could you provide link to your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 12:35

    I’m glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 12:33

    Hello,

    Unfortunately, it requests a lot of additional customization. You may contact WPKraken team to get help with additional customization.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 12:07

    I’ve checked your site in Chrome and provide the screenshot. So make sure that you use new browser version.

    Regards.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 12:04

    Hello,

    Is your problem solved? http://prntscr.com/fxkn2f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 12:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 11:45

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:48

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:43

    You’re welcome!
    Feel free to ask if you need any help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:42

    Hello,

    It is strange, because when I check – http://prntscr.com/fxjn6z Try to clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:38

    Without success. I’ve sent you changed files, please check email and add these files in /themes/royal-child folder.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:16

    Hello,

    I’ve renamed form-billing.php file in /royal/woocommerce/checkout folder and uploaded new one with fix of the problem. Please check registration on checkout page now, if all works fine, you can delete the old file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:07

    Hello,

    Unfortunately, can’t connect, please check credentials http://prntscr.com/fxj84b

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 10:01

    Hello,

    I’ve checked your site and content of the page is full with.
    You can use “Show revolution slider instead of breadcrumbs and page title” (Edit page > Page Layout) option to add slider on shop page or add slider shortcode in http://prntscr.com/fxj58o for example, [rev_slider alias="slider name"]

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 09:54

    Hello,

    Sorry for the delay.
    You wrote a lot of text, so I am little confused.
    Let’s try to sort out problems step by step.
    1. We didn’t face any compatibility problems VC with our theme, but you have many 3-rd party plugins and they may cause problems in works. You need to disable all 3-rd party plugins and then activate Visual Composer.
    About plugins license – http://prntscr.com/fxiytk
    2. I don’t see problem with Related Posts on your site, so please provide screenshot for better understanding.
    3. The Shop page is default woocommerce page, so you can’t edit the page using VC, available page settings you can find there – http://prntscr.com/fxiawk, also, you can use Theme Options > Shop.
    As I see, you added this part of shop page content http://prntscr.com/fxj0gy in Widget area http://prntscr.com/fxj0xt
    4. Unfortunately, this part of question is bit unclear for me, please describe issue with screenshots

    Full width Banners and Content.
    I would also like to do some full width sliders on the products page. I read that VC offers this since 4.7, but I have a feeling that needs a license now, so I know I can do it in Site origin, but i will need a short code for your header to be added into the new products front, do you have that available? or any advice on how to pull in the products gallery that is already on the products page?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 08:52

    Hello,

    The Shop page is default woocommerce page, so you can’t edit the page using VC, available page settings you can find there – http://prntscr.com/fxiawk, also, you can use Theme Options (>Shop>Product Page Banner) to add some content on top of the page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 08:38

    Hello,

    I’ve checked your code and it doesn’t work even with Storefront – official WC theme. This mean that problem relates to new woocommerce version, so you need contact woocommerce support to sort out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 08:16

    Hello,

    Please try edit the file wp-content/themes/legenda/contacts.php, find the line 171 <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?sensor=false"></script>, replace the code with this <script type="text/javascript" src="https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&sensor=false"></script>, add your API key instead of “YOUR_API_KEY” text in the link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 08:14

    Hello,

    Sorry for the inconvenience. We can propose you our new theme XStore (https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546, this theme doesn’t have problems with outdated files) and then refund for royal theme. We release updates for XStore every 2 weeks and this theme has Live Chat support system, our specialists will help you in no time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 08:07

    Hello,

    I’ve checked the search in Safari browser http://prntscr.com/fxhtic
    What browser version do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2017 at 07:40

    Hello,

    Sorry for the delay.
    Please provide FTP access in Private Content and we will fix this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 16:30

    Thanks. Did you try to activate parent theme? Do you use chrome browser?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 16:17

    Hello,

    Please provide link to your site, so we could better understand your question.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:50

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:49

    Please provide FTP access in Private Content, so I could check your files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:39

    Yes, please re-upload /royal/woocommerce folder from the latest theme archive that you uploaded from ThemeForest.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:36

    No, it is enough to simply copy and edit these 2 files in the child theme. You mustn’t write any additional code in style.css or in function.php.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:31

    Hello,

    Seems you made some changes in woocommerce files of royal theme. Please do not edit woocommerce files in theme folder and ignore the message about outdated files. These will be fixed in new theme update.
    These outdated files won’t make an effect on work of your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 15:19

    Sorry, but your question is a bit unclear. What exactly difficulty do you have?

    Regards

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    Viewing 63,660 results - 63,631 through 63,660 (of 68,187 total)
Viewing 30 posts - 63,631 through 63,660 (of 68,187 total)
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