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Visual Composer on Royal Theme front end editor not loading

This topic has 29 replies, 5 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

brans2000

Participant

July 20, 2017 at 14:38

Not sure why, but suddenly yesterday it stopped working. When I click on edit with Visual Composer Front End Editor it loads just a blank page.

Please, contact administrator
for this information.

#168454 Copied

28 Answers

Rose Tyler

Support staff

July 20, 2017 at 14:50

Please turn on WP_DEBUG in wp-config.php https://codex.wordpress.org/WP_DEBUG so we could see errors log on your site.

Regards

#168456 Copied

brans2000

Participant

July 20, 2017 at 14:55

I’ve enabled debugging. Thanks in advance.

#168457 Copied

Rose Tyler

Support staff

July 20, 2017 at 14:59

Is your problem solved? http://prntscr.com/fy39st

Regards

#168459 Copied

brans2000

Participant

July 20, 2017 at 15:06

Please find the info below.

Please, contact administrator
for this information.

#168463 Copied

brans2000

Participant

July 20, 2017 at 15:14

Yes, what was the issue?

#168465 Copied

brans2000

Participant

July 20, 2017 at 15:15

However now I am seeing a notice at the top of the page:

Only variables should be assigned by reference in /home/kinderkr/public_html/wp-content/plugins/exclude-pages/exclude_pages.php on line 92
class=”page-template-default page page-id-189 page-parent logged-in admin-bar no-customize-support fixNav-enabled banner-mask- wide js-preloader open-popup breadcrumbs-type-1 wpb-js-composer js-comp-ver-5.2 vc_responsive”>

#168466 Copied

Rose Tyler

Support staff

July 20, 2017 at 15:16

I can’t see your files on FTP, seems you didn’t give me full access.
Please try to disable debug now, and check page editor, if it doesn’t work, give full FTP access so I could check your files.

REgards

#168467 Copied

brans2000

Participant

July 20, 2017 at 15:16

I am also seeing this error in the dashboard now:
Notice: WP_Roles::reinit is deprecated since version 4.7.0! Use new WP_Roles() instead. in /home/kinderkr/public_html/wp-includes/functions.php on line 3831

#168468 Copied

brans2000

Participant

July 20, 2017 at 15:19

Please try this ftp

Please, contact administrator
for this information.

#168470 Copied

Rose Tyler

Support staff

July 20, 2017 at 15:19

As you can see, errors aren’t related to our theme so try to disable this plugin http://prntscr.com/fy3ibo

Regards

#168471 Copied

Rose Tyler

Support staff

July 20, 2017 at 15:23

To avoid any misunderstandings, please disable debug and the plugin and let me know about the situation with VC editor.

Regards

#168472 Copied

brans2000

Participant

July 20, 2017 at 15:47

Ok, I removed that plugin – what about the second error? I never saw that before:

Notice: WP_Roles::reinit is deprecated since version 4.7.0! Use new WP_Roles() instead. in /home/kinderkr/public_html/wp-includes/functions.php on line 3831

#168479 Copied

Rose Tyler

Support staff

July 20, 2017 at 15:55

This notice doesn’t relate to our theme. You can disable all 3-rd party plugins and then activate one by one to find which plugin cause the notice.

Regards

#168481 Copied

brans2000

Participant

July 20, 2017 at 16:56

I also noticed an error on the website for VC – please see this page:

Notice: Undefined offset: 1 in /home/kinderkr/public_html/wp-content/themes/royal/framework/vc.php on line 1103

http://www.kinderkrowns.com/technique/zirconia-kinder-krowns/

#168486 Copied

Rose Tyler

Support staff

July 21, 2017 at 07:58

Fixed.

Regards

#168508 Copied

Imran

Participant

July 23, 2017 at 07:28

Hi, how did you fix the problem? Even on my website the VC is not loading. I did a manual update last night but still can’t see anything in the “Edit Page” … though it is visible and active in the plugins directory.

#168586 Copied
Olga Barlow

Support staff

July 24, 2017 at 10:34
Hello, @Imran

If you got the same error then got to themes/royal/framework/vc.php

find code
```
if($popup == 'yes') {
       $img_size = explode('x', $img_size);
   
       $width = $img_size[0];
       $height = $img_size[1];
   
       if($img != '') {
           $src = etheme_get_image($img, $width, $height);
       }elseif ($img_src != '') {
           $src = do_shortcode($img_src);
       }
       $text = esc_html__('Show video', 'royal');
       if($src != '') {
        $text = '<img src="'.$src.'">';
       }
      }
```
and add replace by
```
if($popup == 'yes') {
       $img_size = explode('x', $img_size); 
   
    if ( ! in_array( $img_size[0], array( "thumbnail", "medium", "large", "full" ))) {

        $width = $img_size[0];
        $height = $img_size[1];

        if($img != '') {
            $src = etheme_get_image($img, $width, $height);
            $src_img = $src;  
        }elseif ($img_src != '') {
            $src = do_shortcode($img_src);
            $src_img = $src;  
        }
      }
      else {
       $src = wp_get_attachment_image_src( $img, $img_size[0]);
       $src_img = $src[0];  
      }
       $text = esc_html__('Show video', 'royal');
       if($src_img != '') {
        $text = '<img src="'. $src_img .'">';
       }
      }
```
Regards
#168622 Copied
seomar

Participant

January 18, 2018 at 18:14

Hi guys! Hope u doing well.
Visual composer doesn’t load properly.
I already turned on WP_DEBUG in wp-config.php
Please help.
Many thanks.
David

Please, contact administrator
for this information.

#182261 Copied Theme version: 3.3

Rose Tyler

Support staff

January 19, 2018 at 08:09

Hello, @seomar

Please create a new topic for your problem.
I would recommend you to update theme to latest version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#182312 Copied
Tagged: front end editor, not loading, royal theme, visual composer, wordpress woocommerce themes
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