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Error on Products That Have Linked Products

This topic has 21 replies, 7 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

BlankM

Participant

July 15, 2017 at 12:41

Hello,

I just noticed (after a new update) that some of my product pages do not display as they should: no pictures, messed up bars and error in the place, where linked products should be.

At the moment I think that this only applies to products that have linked products but I may be wrong.

The error message is as follows:

Fatal error: Call to a member function is_visible() on null in …/themes/legenda/framework/theme-functions.php on line 2668

You can easily check it on many of my products with “autumn” tag: http://www.blancraft.com/product-tag/autumn/

I use a child theme, but it is up to date now and has nothing to do with the error. Error appears also when I switch to Legenda.

Please, check it soon as I am going on holiday tomorrow and do not want to leave it this way.

Best regards,
Blanka

#168007 Copied Theme version: 3.3 WooCommerce version: 3.1.1

20 Answers

Laranz

Participant

July 17, 2017 at 00:33

Hi,

Can you try disable Woocommerce plugin and reactive it again? If that didn’t help please pass us the WP login details as well as FTP login details in a private content so that we can debug what is going wrong.

Let us know,

Thanks,
laranz.

#168044 Copied

BlankM

Participant

July 18, 2017 at 12:55

Hi,

I deactivated and activated again, but it didn’t work. I attach credentials.

Best regards,
Blanka

Please, contact administrator
for this information.

#168222 Copied

Rose Tyler

Support staff

July 18, 2017 at 14:03

Hello,

I’ve sent files to your email, please replace /legenda/woocommerce/single-product/up-sells.php
and /legenda/framework/theme-functions.php

Regards

#168230 Copied

G€n!u$

Participant

July 21, 2017 at 12:01

Hi Rose,

I have the same problem with the same error message:
PHP message: PHP Fatal error: Uncaught Error: Call to a member function is_visible() on null in …/wp-content/themes/legenda/framework/theme-functions.php:2668

I deactivated and activated woocommerce also, but it didn’t work.

Credentials available in private.

Best regards,

George

Please, contact administrator
for this information.

#168527 Copied Theme version: 3.3 WooCommerce version: 3.1.1

Rose Tyler

Support staff

July 21, 2017 at 13:35

Hello, @G€n!u$,

I’ve sent files. Please check your email and try to replace files.

Regards

#168530 Copied

G€n!u$

Participant

July 21, 2017 at 16:18

Many thanks Rose!

#168557 Copied

Rose Tyler

Support staff

July 21, 2017 at 16:20

You’re welcome!

Regards

#168560 Copied

BlankM

Participant

July 23, 2017 at 03:28

Thank you, Laranz. It works.

Best regards,
Blanka

#168581 Copied

Laranz

Participant

July 24, 2017 at 04:58

Hi,

Glad we helped. 🙂

Let us know if you have any other questions,

Thanks,
laranz.

#168595 Copied

pablostevens

Participant

July 24, 2017 at 17:50

I too have this problem. Can you send me the files as well?

Please, contact administrator
for this information.

#168642 Copied Theme version: 303 WooCommerce version: 3.1.1

Laranz

Participant

July 25, 2017 at 06:51

Hi @pablostevens,

I will remind rose about this, she will send the files asap.

Thanks,
laranz.

#168663 Copied

Rose Tyler

Support staff

July 25, 2017 at 17:45

Hello, @pablostevens,

Done. Please check email.

Regards

#168710 Copied

langhedev

Participant

August 16, 2017 at 15:04

Hi Rose is it possible for you to send me those files as well?

thanks 🙂

Best

#170228 Copied

Rose Tyler

Support staff

August 16, 2017 at 15:32

Hello, @langhedev,

Done.

Regards

#170235 Copied

langhedev

Participant

August 16, 2017 at 15:37

Hi Rose,

Got em, thanks!

Best

#170237 Copied

Rose Tyler

Support staff

August 16, 2017 at 15:37

Hello, @langhedev,

You’re welcome!

Regards

#170238 Copied

PaulWP

Participant

October 6, 2017 at 09:08

I have downloaded the theme a few minutes ago and have the same problems as anyone above. Why have you not updated the theme?????
Please can you send me the file s too?

#174375 Copied

Rose Tyler

Support staff

October 6, 2017 at 09:17

Hello, @PaulWP,

Sorry for inconveniences.
I have sent files.

Regards

#174376 Copied
PaulWP

Participant

October 6, 2017 at 09:37
Thanks for the quick response. This fixed it.

Unfortunately I have 2 more JS issues /errors:
```
plugins.min.js?ver=4.8.2:6 
Uncaught DOMException: Failed to execute 'toDataURL' on 'HTMLCanvasElement': Tainted canvases may not be exported.
```
```
etheme.js?ver=4.8.2:1800 
Uncaught TypeError: $(...).parallax is not a function
```
#174378 Copied
Tagged: best selling themes, error, linked products, persuasive, woocommerce
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