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Viewing 30 posts - 63,541 through 63,570 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 15:52

    1. Add this code in style.css file of your child theme:
    http://prntscr.com/g1gkrz

    .portfolio-descr h3 a {
        text-transform: none;
    }

    2. I suppose you will need to make some additional customization.
    3.

    .portfolio-filters li a {
        text-transform: none;
    }

    4.

    .portfolio-filters li .btn {
        background-color: red;
        border: 2px solid red;
    }
    .portfolio-filters li .btn.active {
        background-color: blue;
    }

    5. Please provide screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 15:43

    Hello,

    This notice doesn’t relate to our theme. You can disable all 3-rd party plugins and then activate one by one to find which plugin cause the notice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 15:35

    Hello,

    Please provide link to your portfolio page and screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 15:34

    I’ve checked these problems on our test site and seems these our bugs, so please check your email and replace this file /xmarket/js/script.js.
    If you will face any problem after that, please contact us and provide access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 15:15

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 13:47

    Feel free to ask if you need any help.
    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 13:34

    You’re welcome! https://prnt.sc/g1eqmq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 12:56

    I’ve made sync. Please check http://prntscr.com/g1e90h.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 10:45

    Hello,

    1. Do you mean search in sidebar? Please provide screenshot.
    2. If you create footer as static block, you can edit position of elements (Visual Composer > Role Manager > Post Types > Custom > choose all the post types you want to use VC for).
    3. Try to use this code:

    .content-page {
        padding-bottom: 0;
    } 

    http://prntscr.com/g1cpbb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 10:31

    Hello,

    Sorry for the delay.
    You can add custom css code in Theme OPtions > Styling, for example, http://prntscr.com/g1ciid
    Is that what you are looking for?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 10:23

    At first please update the theme to the latest version 3.3 and sync your theme translation and woocommerce translation. After that, provide FTP access and we will check the problem deeply, because we don’t have this problem with cart on our test site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 10:10

    Hello,

    Sorry for the long delay.
    Please check theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and update your server settings according to these requirements.
    Then follow our documentation https://www.8theme.com/documentation/docs/theme-installation/
    If you face problem after that, we will install the theme for you.
    Thanks

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 09:51

    Please see screenshot http://prntscr.com/g1c31k

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 09:28

    Hello,

    Did you try to update theme manually via FTP?
    https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
    https://youtu.be/KdWESIIPU1k
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    We can help you with theme update, but please provide FTP access in Private Content and confirm that you made the full backup of the site, DB and theme options (Theme Options > Import/Export > Options > Export Options).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 09:00

    Hello, @shoparah,

    You’ve been replied in other topic.
    Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 08:59

    If you already have this code in child theme simply comment this part

    if ( $category->count > 0 )
    echo apply_filters( 'woocommerce_subcategory_count_html', ' (' . $category->count . ')', $category );

    or provide me your FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 08:48

    Hello,

    Seems you updated the theme already http://prntscr.com/g1axzg Is this problem solved?
    If you activated another theme and then revert back to your child theme, your settings won’t be lost.
    About VC:
    1. I’ve tried to change position of the image on mobile. Please check. But it would be better create this row with 3 images and on mobile these will be one under one.
    2. This is your empty space element. You can add this element in separate row and hide it on mobile http://prntscr.com/g1b25o
    3. Please use https://vc.wpbakery.com/video-academy/control-responsiveness-visual-composer-wordpress/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 08:03

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 07:59

    Hello,

    I’ve added code. Please check http://prntscr.com/g1avjg.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2017 at 07:54

    Hello,

    Please provide a screenshot for better understanding.
    Note, we added new option for tab position http://prntscr.com/g1atcg. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 16:31

    2. I’ve changed tab content on HART POWER SUPPLY product. Please check.
    3. Your home page set as shop http://prntscr.com/g1146v, please change page in settings or use this code in Theme Options > Custom css:

    .page-heading-slider {
        display: none;
    }
    .home .page-heading-slider {
        display: block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 16:04

    You can change translation via Loco Translate plugin (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – the same for legenda).

    Please contact your hosting provider support and ask them to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M.
    Also, read this topic https://www.8theme.com/topic/in-envato-there-is-version-3-4/ and try to update update theme manually.

    Synchronize translation files after update to get new strings.
    Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
    or
    Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
    Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 15:29

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 14:44

    You need update your parent theme, not the child. All needed information you can find in our documentation.

    Also, you can try this way of theme update: export theme settings in Theme Options > Import/Export > Options > Export Options, then activate default theme (Storefront), rename classico folder via FTP and upload new theme archive in wp-admin > themes or theme folder via FTP (without overwriting), enter your purchase code to activate the theme and skip Setup Wizard, then import your theme options. Check your site, if all is well, you can delete the old theme. Likely, after the update, you need to re-add widgets (Appearance > Widgets).
    Don’t forget to create backup of your files and database before starting update process!

    To enable Visual Composer editor for static block go to Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 14:22

    Hello, @Michael,

    We made this to protect sites from spam. But I understand you and will send the request to our developers.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 13:32

    You’re welcome!
    Feel free to ask if you need any help.

    If you’re happy with our service, don’t forget to rate us 5 stars in themeforest. 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 13:11

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 12:56

    I’ve changed the code in your custom css. Please, clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 12:17

    Hello,

    I put your code in style.css of the child theme.
    Try to clear all cache on server and site.
    If it does not help, please provide FTP credentials.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2017 at 10:52

    Hello,

    You can use custom.css file in your parent theme, but if you have child theme it would be better to use the style.css file in your child theme. Also, you need to check your custom code, еhis may not work if you have errors in it.

    Regards

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    Viewing 63,570 results - 63,541 through 63,570 (of 68,227 total)
Viewing 30 posts - 63,541 through 63,570 (of 68,227 total)
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