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Lost my mega menu and unable to save new setting

This topic has 9 replies, 4 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

scorleo

Participant

July 22, 2017 at 21:28

Hello,

Our site’s mega menu stopped working and I’m unable to save settings in menu, I’m not really sure where the problem is but I used to have 5 columns and height of 450 for mega menu but it’s gone and changed to 2 columns, I’m unable to save the settings with mega menu as design and set the # of columns, it saves without any errors but actually looks like it’s not saving.

Help appreciated!

-FzAll

#168580 Copied Theme version: Xstore 1 with child theme

8 Answers

Laranz

Participant

July 24, 2017 at 09:29

Hi,

Please try this solution: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/ if that didn’t work, please pass us the WP and FTP Login details, so that we can check what’s going wrong.

Let us know,

Thanks,
laranz.

#168610 Copied

scorleo

Participant

July 25, 2017 at 06:34

Hi Laranz,

I don’t have suhosin as property in php7.x version my site uses. I increased max-input-var to 5000 as in the post but that didn’t do anything. I read the entire link all the way down but none of the suggestions seem to be applicable.

Please see private section for credentials.

Thanks for your help!

-FzAll

Please, contact administrator
for this information.

#168662 Copied

Olga Barlow

Support staff

July 25, 2017 at 08:41

Hello,

Unfortunately, as I can see you did not change the PHP max input vars limit http://prntscr.com/fzy3tg

Regards

#168670 Copied

scorleo

Participant

July 25, 2017 at 18:55

Actually I have, not sure why it isn’t reflecting in that setting, please see private section for the setting on the server. Do I need to re-boot my VM for the settings to become effective.

Thanks,
Fz All

Please, contact administrator
for this information.

#168714 Copied

Laranz

Participant

July 25, 2017 at 22:18

Hi,

Make sure you restart apache, https://forums.cpanel.net/threads/increase-max_input_vars-in-php-ini-whm.371352/#post-1498802

Let us know,

Thanks,
laranz.

#168734 Copied

scorleo

Participant

July 26, 2017 at 15:22

Hi,

I did do a graceful reboot of the server, wouldn’t that re-start Apache as well? Unfortunately I still see 5000 in woocommerce status page. I don’t know where it’s reading that information from.

#168773 Copied

scorleo

Participant

July 26, 2017 at 15:26

Got it!

This setting has to be changed in CPanel in order to reflect it correctly on woocommerce status page.

Thanks for your assistance as always!

FzAll

#168774 Copied

Rose Tyler

Support staff

July 26, 2017 at 15:32

Hello,

You’re welcome!
We are glad that you sorted out.

Regards

#168776 Copied
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