You’re welcome! https://prnt.sc/g1eqmq
Regards
You’re welcome! https://prnt.sc/g1eqmq
Regards
I’ve made sync. Please check http://prntscr.com/g1e90h.
Regards
Hello,
1. Do you mean search in sidebar? Please provide screenshot.
2. If you create footer as static block, you can edit position of elements (Visual Composer > Role Manager > Post Types > Custom > choose all the post types you want to use VC for).
3. Try to use this code:
.content-page {
padding-bottom: 0;
}
Regards
Hello,
Sorry for the delay.
You can add custom css code in Theme OPtions > Styling, for example, http://prntscr.com/g1ciid
Is that what you are looking for?
Regards
At first please update the theme to the latest version 3.3 and sync your theme translation and woocommerce translation. After that, provide FTP access and we will check the problem deeply, because we don’t have this problem with cart on our test site.
Regards
Hello,
Sorry for the long delay.
Please check theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and update your server settings according to these requirements.
Then follow our documentation https://www.8theme.com/documentation/docs/theme-installation/
If you face problem after that, we will install the theme for you.
Thanks
Regards
Please see screenshot http://prntscr.com/g1c31k
Regards
Hello,
Did you try to update theme manually via FTP?
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
https://youtu.be/KdWESIIPU1k
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
We can help you with theme update, but please provide FTP access in Private Content and confirm that you made the full backup of the site, DB and theme options (Theme Options > Import/Export > Options > Export Options).
Regards
Hello, @shoparah,
You’ve been replied in other topic.
Please check.
Regards
If you already have this code in child theme simply comment this part
if ( $category->count > 0 )
echo apply_filters( 'woocommerce_subcategory_count_html', ' (' . $category->count . ')', $category );
or provide me your FTP access in Private Content.
Regards
Hello,
Seems you updated the theme already http://prntscr.com/g1axzg Is this problem solved?
If you activated another theme and then revert back to your child theme, your settings won’t be lost.
About VC:
1. I’ve tried to change position of the image on mobile. Please check. But it would be better create this row with 3 images and on mobile these will be one under one.
2. This is your empty space element. You can add this element in separate row and hide it on mobile http://prntscr.com/g1b25o
3. Please use https://vc.wpbakery.com/video-academy/control-responsiveness-visual-composer-wordpress/
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please provide a screenshot for better understanding.
Note, we added new option for tab position http://prntscr.com/g1atcg. Please check.
Regards
2. I’ve changed tab content on HART POWER SUPPLY product. Please check.
3. Your home page set as shop http://prntscr.com/g1146v, please change page in settings or use this code in Theme Options > Custom css:
.page-heading-slider {
display: none;
}
.home .page-heading-slider {
display: block;
}
Regards
You can change translation via Loco Translate plugin (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – the same for legenda).
Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M.
Also, read this topic https://www.8theme.com/topic/in-envato-there-is-version-3-4/ and try to update update theme manually.
Synchronize translation files after update to get new strings.
Try to update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
or
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
You need update your parent theme, not the child. All needed information you can find in our documentation.
Also, you can try this way of theme update: export theme settings in Theme Options > Import/Export > Options > Export Options, then activate default theme (Storefront), rename classico folder via FTP and upload new theme archive in wp-admin > themes or theme folder via FTP (without overwriting), enter your purchase code to activate the theme and skip Setup Wizard, then import your theme options. Check your site, if all is well, you can delete the old theme. Likely, after the update, you need to re-add widgets (Appearance > Widgets).
Don’t forget to create backup of your files and database before starting update process!
To enable Visual Composer editor for static block go to Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”.
Regards
Hello, @Michael,
We made this to protect sites from spam. But I understand you and will send the request to our developers.
Regards
You’re welcome!
Feel free to ask if you need any help.
If you’re happy with our service, don’t forget to rate us 5 stars in themeforest. 🙂
Regards
You’re welcome!
Regards
I’ve changed the code in your custom css. Please, clear cache and check.
Regards
Hello,
I put your code in style.css of the child theme.
Try to clear all cache on server and site.
If it does not help, please provide FTP credentials.
Regards
Hello,
You can use custom.css file in your parent theme, but if you have child theme it would be better to use the style.css file in your child theme. Also, you need to check your custom code, еhis may not work if you have errors in it.
Regards
Hello,
Fixed. Please check.
I’ve disabled Screets Live Chat plugin. Without correct configuration, this plugin may create some issues in work of site, so if you do not use Chat plugin do not activate it.
Regards
Hello,
Please check Settings > Permalinks.
Regards
Hello,
You can go to WooCommerce > Settings > Products > Display > Image Size and set correct image size for the images. This post will help you to find out what size is ok for you https://docs.woocommerce.com/document/fixing-blurry-product-images/ After that install and activate Regenerate Thumbnails plugin and regenerate all the thumbnails (Tools > Regenerate thumbnails > All)
Or
add this code in custom css:
.single-product .product_layout_horizontal .product-images .main-image {text-align:center;}
.single-product .product_layout_horizontal .product-images .main-image img {display:inline-block;}
Regards
Hello,
Sorry for the delay.
Please don’t create duplicate requests.
You’ll be replied in the previous topic. This one will be closed.
Thank you.
Regards
Hello,
Sorry for the delay.
You need update theme, download new theme version on ThemeForest https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192?s_rank=4. Log in to your account and go to the Downloads area. Then follow the documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Do you have this VC issue with our theme or with Storefront theme too?
Regards
Hello,
Sorry for the delay.
Please follow the documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, ask your hosting provider support to increase memory_limit value to 64M, also increase values for post_max_size and upload_max_filesize functions to 64M (Classico Theme Requirements in our documentation).
You can use Visual composer responsive options http://prntscr.com/g0vb56
https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
(it’s for Legenda theme but the process is the same).
Regards