Yes, you may edit content of Left and Right top bar areas and change these options: 8Theme Options > General > Header Settings > Enable Sign In link, 8Theme Options > E-Commerce > Promo Popup > Show link in the top bar.
Regards
Rose Tyler
Support staff
September 12, 2017 at 13:24
Check the destination folder of FTP. At present, we can see only empty folder http://prntscr.com/gk7hax
We need access to your WP root directory.
Regards
Rose Tyler
Support staff
September 12, 2017 at 12:55
Hello,
Please provide FTP access in Private Content.
Regards
Rose Tyler
Support staff
September 12, 2017 at 12:41
Hello,
Install and activate default WC theme Storefront and check if this issue appears with our theme only or with default theme too. We’ll be able to help you only in case problem appears with our theme and everything works fine with the default theme.
We do not have such option in our theme. It’s possible to implement only by additional customization. If you need help with this you may contact WPKraken team because theme support does not include additional development service, unfortunately.
Please make sure that you use the latest versions of required plugins https://www.8theme.com/download-plugins/.
Then please check this problem with Storefront theme (official WC theme) to be sure that problem relates to our theme.
Let me know result.
Regards
Rose Tyler
Support staff
September 12, 2017 at 12:06
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
September 12, 2017 at 12:04
Ok, let me know result.
Regards
Rose Tyler
Support staff
September 12, 2017 at 10:46
Fixed. Please check.
Regards
Rose Tyler
Support staff
September 12, 2017 at 10:43
Hello,
What plugin do you use to translate theme?
Go to Settings > Permalinks > try to re-save permalinks, check if this helps. If not – provide me temporary admin panel access.
You may deactivate theme on your old site http://prntscr.com/gk3liz and then activate on new one.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. So you may use your purchase code on the development site. But keep in mind that you can use our theme license for 1 end product only.
Regards
Rose Tyler
Support staff
September 12, 2017 at 08:04
You’re welcome!
Regards
Rose Tyler
Support staff
September 12, 2017 at 08:03
Hello,
You’re welcome! Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
September 12, 2017 at 07:56
Hello,
To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins).
To update premium plugins, for example, Visual Composer, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
