Forum Replies Created

Viewing 30 posts - 62,521 through 62,550 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 16:06

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:54

    Hello, @Gartenbrunnen,

    We fixed the problem in 4.4 theme version and, as I see, on your site the gallery works fine now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:49

    This button is disabled until quantity of product will be changed, so it is no bug. Please try to change quantity of products on cart page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:23

    Please check header now and try to re-add FAQ element on this page or on a new test page. Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:18

    Hello,

    Please add this code in Custom css until it will be fixed in next theme update:
    input{ -webkit-appearance: none;}

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:09

    It was a strange problem because to solve it I simply re-upload double-menu.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 15:01

    I checked this default product http://prntscr.com/gk8vd8 and didn’t see the problem with editing.
    Please help me recreate the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:43

    Hello,

    You may use WooCommerce products widget to display products in the sidebar, but there is no option to show products only specific category.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:37

    Hello,

    You may add this code in Custom css:

    .slide-item .product {
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:34

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:33

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:25

    Please check now.
    If problem persists, please describe it with more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:15

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 14:03

    You’re welcome!
    Because you created Size and Color attributes manually, these are no default elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 13:57

    Hello,

    We need to check backend of your Home page so please let me know when you finish editing http://prntscr.com/gk7vs2.
    You need upload product images in .jpg format http://prntscr.com/gk7xru

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 13:38

    Sorry, but we do not have a ready solution now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 13:31

    Hello,

    Yes, you may edit content of Left and Right top bar areas and change these options: 8Theme Options > General > Header Settings > Enable Sign In link, 8Theme Options > E-Commerce > Promo Popup > Show link in the top bar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 13:24

    Check the destination folder of FTP. At present, we can see only empty folder http://prntscr.com/gk7hax
    We need access to your WP root directory.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:55

    Hello,

    Please provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:41

    Hello,

    Install and activate default WC theme Storefront and check if this issue appears with our theme only or with default theme too. We’ll be able to help you only in case problem appears with our theme and everything works fine with the default theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:35

    Great. Please click Sync button http://prntscr.com/gk6rzg and translate new strings that will appear
    as about Size and Color, you may simply edit your attributes http://prntscr.com/gk6svz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:24

    We do not have such option in our theme. It’s possible to implement only by additional customization. If you need help with this you may contact WPKraken team because theme support does not include additional development service, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:19

    I’ve added Products element on the page http://prntscr.com/gk6mz2. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:09

    Hello,

    Please make sure that you use the latest versions of required plugins https://www.8theme.com/download-plugins/.
    Then please check this problem with Storefront theme (official WC theme) to be sure that problem relates to our theme.
    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:06

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:04

    Ok, let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 10:46

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 10:43

    Hello,

    What plugin do you use to translate theme?
    Go to Settings > Permalinks > try to re-save permalinks, check if this helps. If not – provide me temporary admin panel access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 10:32

    It is not our theme translation http://prntscr.com/gk5ai5
    Did you follow our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
    I’ve created correct translation files, so now you may translate theme http://prntscr.com/gk5c8c
    Please check.

    Regards

  • 1 2 3 2,084 2,085 2,086 2,273 2,274 2,275
    Viewing 62,550 results - 62,521 through 62,550 (of 68,227 total)
Viewing 30 posts - 62,521 through 62,550 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.