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IMAGES NOT DISPLAYING - by Paul Severn - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Paul Severn
    Paul Severn
    Participant
    September 12, 2017 at 08:55

    Hello, We have updated to Legenda 3.3 and wocommerce 3.1.2
    When we click on a product we are correctly redirected to product page, but no images appear.
    We also have the same problem on mobile. It will start to load but will never load > it times up.

    Please, contact administrator
    for this information.
    #172193 Copied Theme version: 3.3 WooCommerce version: 3.1.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2017 at 12:09

    Hello,

    Please make sure that you use the latest versions of required plugins https://www.8theme.com/download-plugins/.
    Then please check this problem with Storefront theme (official WC theme) to be sure that problem relates to our theme.
    Let me know result.

    Regards

    #172215 Copied
    Avatar: Paul Severn
    Paul Severn
    Participant
    September 12, 2017 at 15:54

    Hi!

    Yes we have updated all plugins.

    Still not working.

    Please, contact administrator
    for this information.
    #172263 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2017 at 08:02

    We’ll be able to help you only in case problem appears with our theme and everything works fine with the default theme.
    Please install and activate default WC theme Storefront and check if this issue appears with our theme only or with default theme too.

    Regards

    #172299 Copied
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