Hello,
Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and clear cache.
Regards
Hello,
Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and clear cache.
Regards
Hello, @TutakJJ,
Please try to activate theme now.
Regards
Hello,
Please provide wp-admin and FTP access in Private Content.
Regards
Yes, I see, it is strange problem that we do not have on our test site. Very likely it caused by one of your 3-rd party plugins, so try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).
Regards
Seems such changes won’t working from the child theme, you need to make changes in the file of parent theme.
Regards
Hello,
You’re welcome!
Regards
Sorry but I do not see the problem http://prntscr.com/gyjtxi
Regards
Add your static block in Footer Copyright widget area.
More information you may find https://www.8theme.com/demo/docs/royal/#!/9_footer and https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)
Regards
In some case you need to use custom css, for example, http://prntscr.com/gyjohu > https://prnt.sc/gyjo8t, add this code in Custom css for page http://prntscr.com/gyjpnq
.page-content {
margin-top: 0px;
}
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Please try to add this code in Custom css:
.main-footer {
padding-top: 0px;
}
To change fixed header menu color go to Theme Options > Color Scheme > Fixed Header Text Color.
Regards
Hello,
You’re welcome!
Regards
Hello,
Could you please check the same with a default theme, for example, Storefront? Let me know result and provide wp-admin access in Private Content.
Regards
Hello,
You’re welcome!
I am glad that you sorted out.
Regards
Please update Visual Composer plugin (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/). The latest versions of plugins you can find here.
Then clear cache and check.
Regards
Hello,
Try to enter image size in pixels, for example, 200×100 (Width x Height).
Regards
Hello, @kumapanda,
Thank you for the explanation.
Regards
Hello, @richwebs,
Please provide a screenshot of the problem.
You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
Regards
Hello,
There is no such possibility by default.
You may try this solution https://www.8theme.com/topic/show-discount-in-percentage/
Regards
Hello,
You’re welcome!
Regards
Please check if Catalog mode enabled on your site http://prntscr.com/gyeu1s
Regards
Hello,
Please check your topic https://www.8theme.com/topic/media-error-when-update-theme-to-4-9/#post-175327
Regards
Hello,
If you use latest theme version 3.3 and see notice about outdated files, you need to delete “woocommerce” folder in the directory wp-content/themes/royal/ via FTP and upload new one woocommerce folder from the latest theme package, that you may download from ThemeForest.
You may easy translate theme using Loco Translate plugin. Please read https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
Feel free to ask if you have any other questions.
Regards
Hello,
If you have any questions about additional customization you can contact WP-Kraken team.
Regards
Hello,
Please provide your purchase code in Private Content.
Regards
Hello,
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
If you need help with additional customization contact WP-Kraken team because it’s not included in our support.
Regards
Hello,
These errors do not relate to our theme.
Very likely you need to clear cache on your server.
Also, please read this topic https://www.8theme.com/topic/get-httpfonts-googleapis-comcss-400-bad-request/
Regards
Hello,
You may edit framework/portfolio.php file and change get_etheme_portfolio function https://prnt.sc/gye7q3, https://prnt.sc/gye7yt 'orderby' => 'rand' > https://prnt.sc/gye8ez
Regards
Hello,
You’re welcome!
At first, I would recommend you to change display effect http://prntscr.com/gye712,
maybe it would be easier for you to compare settings of the element on your home page and commandos page to sort out.
Regards
Hello,
Please provide a screenshot for better understanding.
Regards
Hello,
Please try to edit page via backend editor, as for me, it is even more simple https://prnt.sc/gye1ug
Regards