Hello,
Could you please provide wp-admin and FTP access in Private Content?
Regards
Hello,
Could you please provide wp-admin and FTP access in Private Content?
Regards
Hello,
You may add this code in Theme Options > Styling > Custom css > Custom css for mobile:
.shop-full-width .products-grid.row-count-2 .product,
.shop-full-width .products-grid.row-count-3 .product,
.shop-full-width .products-grid.row-count-4 .product,
.shop-full-width .products-grid.row-count-5 .product,
.shop-full-width .products-grid.row-count-6 .product {
width: 100%;
}
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
The wp-admin credentials are incorrect.
Please read this documentation https://www.themepunch.com/revslider-doc/layer-responsive-behavior/ -http://prntscr.com/hhlq6v
Let us know if you need any further assistance.
Regards
Hello,
What version of your parent theme do you use?
Try to use Loco Translate plugin (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Go to Products > Edit product > Additional product options [8theme] > Title for custom tab and Text for custom tab.
Also read this article https://docs.woocommerce.com/document/editing-product-data-tabs/
Let us know if you need any further assistance.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
You need to enable Header overlap option in [8theme] Layout options for your page.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for the topic.
Please read our documentation https://www.8theme.com/demo/docs/blanco/#!/widgets and check Appearance > Widgets > Footer widget areas.
Let us know if you need any further assistance.
Regards
Hello,
Sorry, we don’t provide support for 3rd-party plugins.
Regards
Hello,
Please check now – http://prntscr.com/hhld9t
After import theme version, you may find pages in appropriate area http://prntscr.com/hhle0p
Let us know if you need any further assistance.
Regards
Hello,
You’re welcome!
Regards
Hello,
Please try to activate theme now.
Regards
Hello,
You’re welcome!
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Thank you!
Wish you the same.
Feel free to ask, if you need any help.
Regards
Hello,
Please contact via this form https://www.8theme.com/contact-us/
We appreciate your help very much.
Regards
You’re welcome!
Regards
Hello,
Thanks for the notice. I’ve passed this topic to out developers to fix it in next theme update.
Regards
You’re welcome!
Theme Options > E-Commerce > Products Page Layout > Layout > Sidebar position.
Regards
Please clear cache and check http://prntscr.com/hh8h0c
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
You’re welcome!
Regards
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Hello,
Please go to Theme Options > Color Scheme > Fixed Header Text Color > Dark.
Regards
Hello,
Please give me full access to your admin panel.
Also, make sure that you set home page (Settings > Reading > Your homepage displays) and read our documentation https://www.8theme.com/demo/docs/royal/
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
Please check if the same issue persists only with our theme or with default Woocommerce Storefront theme too.
Try to disable 3-rd party plugins and then check the issue.
Let me know results.
Please note that we don’t provide support for 3-rd party plugins as it’s out of our support scope.
Also, please provide me link to product with the problem.
Regards
Hello,
Thanks for the topic. Hope you are having a nice day.
You need to check if the problem will be solved if you activate parent theme on your site (Appearance > Themes).
Try to disable all 3-rd party plugins and then check the image gallery. Let me know results.
Also, you need to update all plugins – https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/)
If the problem won’t be solved, provide FTP access in Private Content.
Regards
Hello,
You can find file plugins.css in royal/css/plugins.css and open it, then copy all your css code and minify it via https://www.cleancss.com/css-minify/ or through another minifier, then copy minified css and just add it instead of previous one into file and save.
For file settings.css please try to do the same way, and I don’t know where did you get that file because of there is no file with the same name in our theme. But if you want to minify it, just do the same way as in previous.
Regards
Hello,
Hope you are having a nice day.
Please try to go to Theme Options > General > Header Settings > Enable top bar > Off
or add this code in Theme Options > Styling > Custom css:
.header-wrapper.header-inline .top-bar {
display: none;
}
Regards
Hello,
Please try to add this code in custom css:
.tax-product_brand .main-products-loop {
width: 100% !important;
}
.tax-product_brand .sidebar-right {
display: none;
}
Regards
Hello,
Available settings for single product page, you may find in Theme Options > Single Product Page > Sidebar position and Single product layout.
Let us know if you need any further assistance.
Regards
Hello,
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards