Can not delete/ edit entire footer area - by tdurhamjr

This topic has 4 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: tdurhamjr
    tdurhamjr
    Participant
    December 1, 2017 at 05:13

    If you look at the bottom of this page:
    https://www.desotocrafts.com/product/ornament-custom-logo/#

    I can not get edit or get rid of any of the footer details. The line that starts with FOLLOW US and then the 4 columns of data (OUR OFFERS, SHIPPING INFO, OUR ACCOUNT, OUR SUPPORT, TWITTER). That should not be there and I can’t get rid of it.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 08:44

    Hello,

    Thanks for the topic.
    Please read our documentation https://www.8theme.com/demo/docs/blanco/#!/widgets and check Appearance > Widgets > Footer widget areas.
    Let us know if you need any further assistance.

    Regards

    Avatar: tdurhamjr
    tdurhamjr
    Participant
    December 1, 2017 at 13:18

    Thanks Rose. What I found out is that you MUST enter BLANK HTML widgets in these areas. If the areas have no widgets assigned to them then they display the default information which you can not change. It should not be that way but I added Blank Custom HTML widgets to each area and now they are gone.

    For others reading, this the areas titled “First Footer Widget Area, Second Footer Widget Area, etc”.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 1, 2017 at 13:23

    Hello,

    You’re welcome!
    Thank you for the explanation. I am glad that you sorted out.
    Let us know if you have any other questions.

    Regards

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