Hello,

Sorry, we don’t provide support for 3rd-party plugins.

Regards

Hello,

You’re welcome!

Regards

Hello,

You’re welcome!

Regards

Thank you!
Wish you the same.

Feel free to ask, if you need any help.

Regards

You’re welcome!

Regards

You’re welcome!
Theme Options > E-Commerce > Products Page Layout > Layout > Sidebar position.

Regards

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

Hello,

Could you please provide wp-admin access in Private Content?

Regards

Hello,

Please give me full access to your admin panel.
Also, make sure that you set home page (Settings > Reading > Your homepage displays) and read our documentation https://www.8theme.com/demo/docs/royal/

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.
You need to check if the problem will be solved if you activate parent theme on your site (Appearance > Themes).
Try to disable all 3-rd party plugins and then check the image gallery. Let me know results.
Also, you need to update all plugins – https://www.8theme.com/download-plugins/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/)
If the problem won’t be solved, provide FTP access in Private Content.

Regards

Hello,

Hope you are having a nice day.
Please try to go to Theme Options > General > Header Settings > Enable top bar > Off
or add this code in Theme Options > Styling > Custom css:

.header-wrapper.header-inline .top-bar {
    display: none;
}

Regards

Hello,

Available settings for single product page, you may find in Theme Options > Single Product Page > Sidebar position and Single product layout.
Let us know if you need any further assistance.

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.

Please, make sure you have checked all the server requirements before the installation http://prntscr.com/hh4sj4
Also, read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade

If it won’t help, please provide me temporary access to your Dashboard, so I could recreate Snowboard homepage for you.

Let us know if you need any further assistance.

Regards

Hello,

Thanks for the topic. Hope you are having a nice day.

Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Menu can’t be imported, you need to create own menu. Please read more https://www.8theme.com/documentation/xstore/menu-set-up/
Feel free to ask if you have any questions.

You didn’t activate Revolution Slider. Please check slider now.

Also, check our documentation https://www.8theme.com/documentation/ and tutorials https://www.8theme.com/documentation/xstore/video-tutotials/getting-started/

Let us know if you need any further assistance.

Regards

Hello,

What version of WordPress and Massive Addons plugin do you use? Make sure that if you use WP 4.9 then Massive Addons plugin is 2.3.1. Update plugin and check if it fixes the problem https://www.8theme.com/documentation/xstore/plugins/plugins-update/.

Regards