Page 1974 – 8theme.com

Forum Replies Created

Viewing 30 posts - 59,191 through 59,220 (of 68,187 total)

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Rose Tyler

Support staff

January 19, 2018 at 10:14

You’re welcome!
Have a nice day.

Regards

#182326 Copied In reply to: possible to add secondary menu to fixed menu?
Rose Tyler

Support staff

January 19, 2018 at 10:13
Hello,

1. Please try to use this code:

.dddwrapper-layer { width: 60% !important; }

2. The code works fine https://prnt.sc/i2ka74 > https://prnt.sc/i2ka9s, but you may also use this one:

.home .content-page { padding-bottom: 0; }

http://prntscr.com/i2kapi

Regards
#182325 Copied In reply to: Remove row background image
Rose Tyler

Support staff

January 19, 2018 at 10:01
Hello,

This is the default behavior of this VC element, but you may use this code in Theme Options > Custom css for mobile:

.vc_separator h4 { text-align: left; } .vc_separator.vc_separator_align_left .vc_sep_holder.vc_sep_holder_l { display: none !important; }

Regards
#182322 Copied In reply to: columns in desktop vs. mobile view
Rose Tyler

Support staff

January 19, 2018 at 09:46

Hello,

Could you please explain in details what result do you want to achieve?

Regards

#182319 Copied In reply to: Cross sell on single product page

Rose Tyler

Support staff

January 19, 2018 at 09:44

Hello,

Did you try to synchronize woocommerce translation?
Looks like It would be better to contact woocommerce support about this question.

Regards

#182318 Copied In reply to: Theme Update (Urgent)

Rose Tyler

Support staff

January 19, 2018 at 09:32

Hello,

To find out classes which need to be used, you may inspect code of site using inspector tools http://prntscr.com/i2jt76 https://developer.chrome.com/devtools
Let us know if you need any further assistance.

Regards

#182316 Copied In reply to: Accordion styling.

Rose Tyler

Support staff

January 19, 2018 at 08:10

Hello,

Thanks for the topic.
Use code from Private content area.
Activation is not obligatory for all the other plugins https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

Regards

Please contact administrator
for this information.

#182313 Copied In reply to: Can woozone bonus plugin be activated with purchase code of xtheme?

Rose Tyler

Support staff

January 19, 2018 at 08:09

Hello, @seomar

Please create a new topic for your problem.
I would recommend you to update theme to latest version https://www.8theme.com/demo/docs/royal/#!/installation_upgrade, also make sure that all your plugins are updated https://www.8theme.com/download-plugins/.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#182312 Copied In reply to: Visual Composer on Royal Theme front end editor not loading

Rose Tyler

Support staff

January 19, 2018 at 08:02

You’re welcome!
Have a nice day.

Regards

#182310 Copied In reply to: Scroll zoom

Rose Tyler

Support staff

January 19, 2018 at 07:49

Hello,

Please try to activate theme now.

Regards

#182308 Copied In reply to: YOU HAVE REACHED ACTIVATION NUMBER LIMIT

Rose Tyler

Support staff

January 19, 2018 at 07:44

You’re welcome!
Have a nice day.

Regards

#182306 Copied In reply to: Customizing Social link

Rose Tyler

Support staff

January 19, 2018 at 07:43

Hello,

You’re welcome!
Have a nice day.

Regards

#182305 Copied In reply to: Custom VAT number field – email's and checkout

Rose Tyler

Support staff

January 19, 2018 at 07:42

You’re welcome!
Have a nice day.

Regards

#182304 Copied In reply to: Acivate license

Rose Tyler

Support staff

January 19, 2018 at 07:41

You’re welcome!
Have a nice day.

Regards

#182303 Copied In reply to: Layout Glitches – Checkout

Rose Tyler

Support staff

January 19, 2018 at 07:39

My pleasure 🙂
Have a nice day.

Regards

#182301 Copied In reply to: Mobile menu issues.

Rose Tyler

Support staff

January 18, 2018 at 17:13

Dear Xbobsix1,

We’ve sent the file. Please check email.

Regards

#182256 Copied In reply to: Instagram support widget not working

Rose Tyler

Support staff

January 18, 2018 at 17:04

Please try
– to disable all 3-rd party plugins and check if the problem will be solved;
– activate parent theme, if you use a child theme, clear cache and check the single product page.
In case the problem persists, please provide us with temporary access to your site.

Regards

#182254 Copied In reply to: Additional product images not showing

Rose Tyler

Support staff

January 18, 2018 at 16:42

Hello,

Please check requirements described in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1.3 Requirements for Royal” section).
Also, try to disable all 3-rd party plugins and check if the problem will be solved.

Regards

#182251 Copied In reply to: customize no longer works white page

Rose Tyler

Support staff

January 18, 2018 at 16:38

Hello,

Try to delete “height” from this your custom css code – http://prntscr.com/i28jem

Regards

#182250 Copied In reply to: Change gap on mobile view or make it more responsive

Rose Tyler

Support staff

January 18, 2018 at 16:33

Feel free to ask if you have any other questions.

Regards

#182249 Copied In reply to: columns in desktop vs. mobile view

Rose Tyler

Support staff

January 18, 2018 at 16:16

Hello,

Please please provide screenshot of the problem for better understanding.

Regards

#182246 Copied In reply to: Additional product images not showing

Rose Tyler

Support staff

January 18, 2018 at 16:13

You’re welcome!
You may change sidebar width in Settings of page > Page Layout > http://prntscr.com/i285xd

Regards

#182245 Copied In reply to: columns in desktop vs. mobile view

Rose Tyler

Support staff

January 18, 2018 at 15:21

Hello, @Agatha

Please check email.

Regards

#182240 Copied In reply to: Instagram widget

Rose Tyler

Support staff

January 18, 2018 at 13:57

Hello,

Please try to disable all 3-rd party plugins and check if the problem will be solved.
In case the problem persists, please provide us with temporary access to your site.

Regards

#182235 Copied In reply to: Shopping Cart Animation

Rose Tyler

Support staff

January 18, 2018 at 13:53

Hello,

Thanks for the topic.
Please try to disable all 3-rd party plugins and check if the problem will be solved.

Regards

#182234 Copied In reply to: In the shopping cart, the amount is no longer displayed

Rose Tyler

Support staff

January 18, 2018 at 13:51

You’re welcome!
Have a nice day.

Regards

#182233 Copied In reply to: Logo size
Rose Tyler

Support staff

January 18, 2018 at 13:43
Hello,

You may add a custom class for every rows, columns of which you want to change on mobile, http://prntscr.com/i25pks et-mobile-columns
and add this code in Theme Options > Custom css > Global Custom css:

@media only screen and (max-width: 768px) { .et-mobile-columns .vc_col-sm-4 { width: 33.33%; float: left; } .et-mobile-columns .vc_col-sm-3, .et-mobile-columns .vc_col-sm-2, .et-mobile-columns .vc_col-sm-6 { width: 50%; float: left; } }

OR
use responsive options of columns http://prntscr.com/i25r0u
https://wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/

Regards
#182231 Copied In reply to: columns in desktop vs. mobile view
Rose Tyler

Support staff

January 18, 2018 at 13:09
Hello,

Please change this code

.header .logo img { max-width: 827px !important; width: 827px; }

to

@media only screen and (min-width: 768px) { .header .logo img { max-width: 827px !important; width: 827px; } }

Regards
#182228 Copied In reply to: Logo size
Rose Tyler

Support staff

January 18, 2018 at 13:05

Hello,

To update the file, switch to your server with FTP. Copy wp-instagram-widget.php file into wp-content/themes/xstore/framework/widgets/ folder on your server.

Regards

#182227 Copied In reply to: Customizing Social link

Rose Tyler

Support staff

January 18, 2018 at 13:02

You’re welcome!
Have a nice day.

Regards

#182226 Copied In reply to: Instagram support widget not working
← 1 2 3 … 1,973 1,974 1,975 … 2,271 2,272 2,273 →

Viewing 59,220 results - 59,191 through 59,220 (of 68,187 total)

Viewing 30 posts - 59,191 through 59,220 (of 68,187 total)

← 1 2 3 … 1,973 1,974 1,975 … 2,271 2,272 2,273 →

Forum Replies Created

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