Forum Replies Created

Viewing 30 posts - 59,221 through 59,250 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 11:59

    Hello, lucy_hinchliffe@hotmail.com

    Please try to disable all 3-rd party plugins and check if the problem will be solved.
    Also, create a new topic for this problem https://www.8theme.com/forums/xstore-wordpress-support-forum/ – http://prntscr.com/i24975

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 11:58

    Please change the previous code to:

    @media only screen and (max-width: 992px) {
        .template-container .mobile-menu-wrapper .menu > li .open-child {
            display:  -webkit-box;
            display:  -ms-flexbox;
            display:  flex;
            -webkit-box-pack:  center;
                -ms-flex-pack:  center;
                    justify-content:  center;
            top: 10px;
            height:  100%;
                -ms-flex-line-pack: center;
                    align-content: center;
        }
    }

    then clear cache and check arrows.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 11:48

    Hello, lucy_hinchliffe@hotmail.com

    Done. Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 11:30

    Hello,

    1. Could you please provide temporary wp-admin access so we could check your slider settings?
    2. Please try to add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .home .footer {
        padding-top: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 11:27

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    @media only screen and (max-width: 992px) {
        .template-container .mobile-menu-wrapper .menu > li .open-child {
            display:  -webkit-box;
            display:  -ms-flexbox;
            display:  flex;
            -webkit-box-pack:  center;
                -ms-flex-pack:  center;
                    justify-content:  center;
            top: 0;
            height:  100%;
            -webkit-box-align:  center;
                -ms-flex-align:  center;
                    align-items:  center;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:46

    Hello,

    To open next level menu on mobile you need to click on arrow http://prntscr.com/i23a9y. This is not a bug and you may see on our demo the same behavior https://www.8theme.com/demo/classico/variant1/.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:42

    My pleasure.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:31

    Hello,

    You may change static block that will be shown in prefooter via Appearance > Widgets > Pre Footer area, and of course you may edit all static blocks, which you have, according to your needs using VC or even create new blocks.
    Also, you may use such options as “Use custom pre footer for this page/post” and “Use custom footer for this page/post” in settings of a page > [8theme] Layout options.
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:18

    Hello,

    Go to Theme Options > E-commerce > Promo Popup > Popup background.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 09:20

    Hello,

    .top-bar .container {
        width: 100%;
    }
    .top-bar .links li {
        border-left: 1px solid #e6e6e6;
        padding-left: 5px;
        padding-right: 2px;
    }
    .topbar-widget.etheme_widget_socials {
        margin-left: 3px;
    }

    if you want such result http://prntscr.com/i227g5
    – also add this code:

    .top-bar .links {
        position:  absolute;
        left: 275px;
        border-right: 1px solid #e6e6e6;
        padding-right: 3px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 08:56

    Hello,

    Thanks for the topic.
    Please provide in Private Content area links to pages where you want to set 2 columns on mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 08:45

    Hello,

    1. Have you sorted out http://prntscr.com/i21t1p ?
    2. I do not see the problem http://prntscr.com/i21tjr

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 08:38

    Hello,

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 08:34

    Hello,

    Make sure that you selected Image hover effect > Swap in Theme Options > E-commerce > Products Page Layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 17:06

    On product pages with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 17:01

    Hello,

    Please try to add this code in custom.css or in style.css file of child theme:

    .payment_box .wc-authorize-net-aim-new-payment-method-form p {
      clear: both;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 16:15

    Great. Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 16:13

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 15:17

    Please also use this code:

    .single-product .woocommerce-product-gallery .main-images .owl-item.active:before {
        content: '';
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        z-index: 1;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 11:04

    Hello,

    The product categories widget is a default widget of Woocommerce, so if you want to change the functionality of this, it would be better to contact woocommerce support.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 10:53

    Hello, @finleydesign

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 10:21

    Hello,

    Have you sorted out http://prntscr.com/i1l8yj ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 10:19

    Hello, @bindebale

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 10:07

    Hello,

    1. –
    A) Please use this code from my previous reply http://prntscr.com/i1l1w9
    B) Please give me more details about the desired displaying result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 10:00

    Hello,

    4. Please read our documentation https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
    I’ve created “Default-New-Prefooter+Footer” static block on your site, try to add this, using static block widget, in Pre Footer Area. Also, please read https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/.
    3. Have you sorted out http://prntscr.com/i1kzgv ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:34

    Hello,

    I hope you are well today and thank you for your question.
    It is possible via changes in files. You need to create etheme-child.js file in your child theme with this code:

    jQuery(document).ready(function(){
        
        setTimeout(function(){
                var etcats = jQuery('.product-categories');
                var minusicon = '–';
                var subItem = etcats.find('.open-this');
                if (subItem.length) {
                     jQuery(subItem).html(minusicon).parent().addClass('opened').find('> ul, > div.nav-sublist-dropdown').slideDown(100);   
                }
        },100);
            
    });

    Also, use this code in function.php file of the child theme http://prntscr.com/i1knqa:
    wp_enqueue_script('child-theme', get_stylesheet_directory_uri().'/etheme-child.js',array(),false,true);

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:29

    Hello, faith@headstoneministries.com

    Please create an individual topic for your issue.
    I’ve checked your site and looks like you have some problem in files. Also, you do not have a child theme, it means that changes that you made in files of parent theme will be lost after theme update. In your case, I would recommend to try to solve the problem in this way:
    – activate some default theme on site;
    – rename IDStore theme folder via FTP;
    – upload latest IDStore theme version and activate this theme version that doesn’t have any custom changes;
    – clear cache and check if all works fine;
    – create a child theme and transfer your custom changes into child theme if this is needed;
    – activate the child theme on site, and if all works fine, delete the old theme version.
    In result, you will have 2 theme folder (IDStore – parent theme and the child theme), the child theme should be activated on site.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:11

    Hello,

    You’re welcome!
    This is not a bug, the same you may see on our demo http://prntscr.com/i1k2e6
    But try to use this custom css:

    .cart-table-section .shop_table .woocommerce-cart-form__cart-item td {
      text-align: center !important;
    }
    .cart-table-section .shop_table .woocommerce-cart-form__cart-item .quantity-box{
      width: 65px;
      float: none;
      margin: 0 auto;
    }
    .cart-table-section .shop_table .woocommerce-cart-form__cart-item .quantity-box .quantity {
      left: auto;
      right: auto;
      -webkit-transform: translateX(0);
             -ms-transform: translateX(0);
                 transform: translateX(0);
      float: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 09:09

    Hello,

    I’ve checked your site and see that you already imported different static blocks. On our demo: http://prntscr.com/i1ka23 – Footer Variant 1, http://prntscr.com/i1kaaf – http://prntscr.com/i1kaex
    You need simply select needed footer static block in Appearance > Widgets > Footer or Pre footer areas.
    To create the same Prefooter block as on our demo, you need to create few custom widget areas, please see screenshots – http://prntscr.com/i1kc16 (http://prntscr.com/i1kc7d > http://prntscr.com/i1kcfa, http://prntscr.com/i1kclb > http://prntscr.com/i1kcpz, http://prntscr.com/i1kcui > http://prntscr.com/i1kcyt).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2018 at 08:54

    Hello,

    I hope you are well today and thank you for your question.

    I’ve changed these settings https://prnt.sc/i1k7l4. Please check now.

    Regards

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    Viewing 59,250 results - 59,221 through 59,250 (of 68,187 total)
Viewing 30 posts - 59,221 through 59,250 (of 68,187 total)
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