Forum Replies Created

Viewing 30 posts - 58,441 through 58,470 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:26

    Hello, @temppelinemanta

    1. You’re welcome!
    2. http://prntscr.com/ic9jga Please provide me screenshot of the problem.
    3. Add this code in Theme Options > Custom css > Custom css for mobile:

    .home .instagram-line-wrapper .instagram-banner {
       display: inline; 
       width: 100%; 
    }
    .home .instagram-line-wrapper .instagram-banner h2 {
        font-size: 23px;
    }
    .home .instagram-line-wrapper .instagram-banner h1 {
        display:  none;
    }

    4. Please see screenshot http://prntscr.com/ic9omy

    Reagrds

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 10:02

    Hello,

    Overlay layers in blog section. How to fix it?

    – please provide screenshot of the problem. You may use such screenshot maker as Lightshot.

    Where is the feedback form and how to edit it?

    – please describe me what the form do you looking for?
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:57

    Hello,

    We did changes in theme files. The fix will be included in next theme update.
    Please add this code in custom.css file of parent theme or is style.css file of child theme:

    a {
        color: #b3b5b3;
    }
    

    How to create custom.css you can watch in this tutorial https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:53

    Hello,

    1. By default Categories widget shows in Shop sidebar if appropriate widget area is empty, but in your case, there was added a widget that shows nothing, so I simply deleted the unuseful element.
    2. You may check your site via GTMetrix service and follow the recommendations to speed up the site. Here are our main recommendations – https://www.8theme.com/reply/169282/
    Also, read this article – https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    3. Change the shortcode to Products element – http://prntscr.com/ic98yl
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:29

    Hello,

    Please provide FTP credentials in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:16

    Hello,

    You need to edit your “Footer Top” static block and set for the row equal columns width http://prntscr.com/ic8sl7

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:12

    Hello,

    Did you do changes in template files?
    Please try to disable all 3-rd party plugins and then check tabs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:04

    Hello,

    .pluginSkinLight.pluginFontHelvetica {
        text-align: center;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 09:01

    Hello,

    Please try to add this code in custom.css of parent theme or in style.css file of child theme:

    .product_description_mainblock h5 {
        margin-top: 25px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:52

    Hello,

    Thanks for the topic.
    You may use this css code in Theme Options > Custom css or in style.css of child theme:

    .woocommerce-checkout .form-row label abbr {
        color: black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:49

    Hello,

    Please check if the same issue persists only with our theme or with a default theme too.
    Also, try to disable all 3-rd party plugins and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:44

    Hello,

    Please describe in details difficulties that you faced. Make sure that you checked all the server requirements before the installation – http://prntscr.com/ic8g3t
    Also, provide wp-admin and FTP access (FTP hostname, FTP username, FTP password, not Cpanel) + your purchase code in Private content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:38

    Hello,

    You may check your site via GTMetrix service and follow the recommendations to speed up the site.
    Here are our main recommendations – https://www.8theme.com/reply/169282/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:21

    Hello,

    Thanks for the topic. Please describe your problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:19

    Hello,

    Please provide wp-admin and FTP access + your purchase code in Private content. What demo version need to be installed on your site?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:15

    Hello,

    I’ve checked your site and do not see the problem. Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 9, 2018 at 08:09

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 16:53

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 16:27

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 16:18

    Hello,

    You’re welcome!
    We are glad that problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 16:16

    Oh I see, please check now – https://gyazo.com/44f7532bc42ccc4d88d765e53d89a689

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 16:04

    You use latest theme version (4.18) but your Core plugin is old, to update it go to Appearance > Install plugins > update 8theme Core plugin. Also, you need to update woocommerce, WPBakery Visual Composer, Massive Addons for Visual Composer and other plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:58

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:58

    Looks like it would be better to set products in 2 columns, please change this code:

    .home .products-grid .product {
        width: 33.33% !important;
    }
    .home .row-count-3 .product:nth-child(2n+1), .home .row-count-4 .product:nth-child(2n+1){
        clear: none !important;
    }

    to this one:

    .home .products-grid .product {
        width: 50% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:53

    Hello,

    There is no such option by default. Please read this article https://www.wpstuffs.com/display-product-discountoffer-percentage-bubble-woocommerce/ maybe you find useful tips. Note, that we recommend doing all changes in .php theme files via child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:42

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:41

    Hello,

    Please update all required plugins to latest versions – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:38

    Hello,

    Please delete this code http://prntscr.com/ibwm7s and use the new one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2018 at 15:35

    Hello,

    Please check sidebar now.

    Regards

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    Viewing 58,470 results - 58,441 through 58,470 (of 68,223 total)
Viewing 30 posts - 58,441 through 58,470 (of 68,223 total)
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