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Menu Not Saving - by aishazg02 - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

aishazg02

Participant

February 9, 2018 at 00:53

Since I’ve updated both this theme and woocommerce, I cannot move a page position in my menu navigation…as in it won’t “Save” at all.

Please, contact administrator
for this information.

#184546 Copied Theme version: 4.18 WooCommerce version: 3.3.1

7 Answers

Rose Tyler

Support staff

February 9, 2018 at 08:15

Hello,

I’ve checked your site and do not see the problem. Please clear cache and check one more time.

Regards

#184553 Copied

aishazg02

Participant

February 9, 2018 at 19:46

Here’s a video: https://cl.ly/pQQl

#184662 Copied

simke

Participant

February 10, 2018 at 00:02

Hi,

I have the same problem. Please go to Apperiance-costumize and in the menu organize a new menu.

#184670 Copied

aishazg02

Participant

February 10, 2018 at 05:59

Are you suggesting to create a whole menu from scratch every time I want to change the label?

#184674 Copied

neotehnik

Participant

February 10, 2018 at 18:20

I have the same problem, wanted to create new menu and it doesn’t save it at all.

#184689 Copied

Rose Tyler

Support staff

February 12, 2018 at 09:00

Hello, @aishazg02

Please clear browser cache and check https://gyazo.com/1366797acee5ad0bd13eb22c1da89c73 https://gyazo.com/67a9f5360aa01ae363f13726f8c52129

Regards

#184739 Copied

Rose Tyler

Support staff

February 12, 2018 at 09:02

Hello, @simke and @neotehnik

Please make sure that you use latest theme version http://xstore.helpscoutdocs.com/article/63-theme-update and all required plugins are updated http://xstore.helpscoutdocs.com/article/37-plugins-update
then clear cache and check menu saving. If the problem won’t be solved, please provide us with temporary wp-admin access in Private Content.

Regards

#184743 Copied
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