Forum Replies Created

Viewing 30 posts - 58,321 through 58,350 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:33

    Hello, @Malvine

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:32

    Hello, @Hoellwarth

    Great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:28

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:26

    Hello,

    Looks like you replace woocommerce files in our theme folder so now you have such result on site. Is it true?
    Please do not use WC 3.3.1 version, because the theme version 3.4 is not compatible with this latest woocommerce version.
    You need to use WC 3.2.6 version and original files of theme 3.4 version.
    Once new theme version will be released you will be able to update theme and WC.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:20

    Hello, @diegomunoz8

    We’ve sent wp-instagram-widget.php file to your registration emails.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:18

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:17

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2018 at 08:15

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 16:59

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 16:44

    Hello,

    Latest theme version, for now, is 3.3 theme version, but this is not compatible with WC 3.3.1, so you need to downgrade WooCommerce to 3.2.6 version + update theme to 3.3 version, until new theme version will be released. Then you will be able to use latest WC and theme versions.
    Please note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 16:00

    Hello, @Malvine

    Please edit legenda/framework/theme-functions.php https://gyazo.com/c15c535999c643708655931e757ef78c > https://gyazo.com/b4b161b89f0887a6713f0a8c2adb4bbd

    add_filter('get_the_content', 'et_add_hatom_data');
    add_filter('the_excerpt', 'et_add_hatom_data');
    add_filter('get_the_excerpt', 'et_add_hatom_data');

    Also, the fix will be added in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:43

    Hello,

    Thanks for the screenshot.
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:37

    Hello,

    These warnings do not relate to our theme. Please provide us with temporary wp-admin and FTP access and we will check if the translation problem can be fixed from our side or you need to contact the hosting provider support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:26

    Hello,

    Thanks for the topic.
    1. Theme Options > Typography > Page > Headings > Font Weight & Style + Line Height.
    2. You can change color in custom css code Theme Options > Styling > Custom css: http://prntscr.com/idng0w http://prntscr.com/idngr6 http://prntscr.com/idnha1
    3. Please delete this code https://prnt.sc/idnmt9 + https://prnt.sc/idnmkn
    4. Please try to disable all 3-rd party plugins and check if the problem will be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:04

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 15:02

    Hello,

    Some of our customers use this plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 14:46

    Hello,

    After Revolution Slider update 5.0 slider import comes with the archive, not just txt file, this archive is included in theme package. Very likely you tried to use old import file. We have imported the default slider http://prntscr.com/idmymz . Check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 14:36

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 14:12

    Hello,

    By default, we have Ajax search only as widget http://prntscr.com/idma6i
    It is possible to replace default search in header via customization in files. You need to find a file of header structure (royal/headers/ folder) depends on what header type using on your site:
    headers
    admin file
    1 – 1
    2 – 1
    3 – 1
    4 – 1
    5 – 1
    6 – 2
    7 – 2
    8 – 3
    9 – 1
    10 – 4
    11 – 4
    12 – 4
    13 – 5
    14 – 5
    15 – 1
    16 – 1
    17 – 6
    18 – 2
    and change this line http://prntscr.com/idm6p7etheme_search_form() to http://prntscr.com/idm6yp
    the_widget( 'Etheme_Search_Widget', array('count' => 3, 'images' => true, 'post_type' => 'all'));
    the same for figed header – royal/header.php
    http://prntscr.com/idm88b
    http://prntscr.com/idm8ra
    Please do such changes to child theme to prevent losing it after each theme update.
    Also, likely it will be needed to write some custom css code to make the search looks great, so you can replace the search in case you have appropriate PHP and CSS skills. Our support team is unable to provide support for additional customizations in files under our Support Policy – https://themeforest.net/page/item_support_policy. If you need help with additional customization contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 14:01

    Hello,

    1. I think you are looking something like swatch plugin, for example, https://wordpress.org/plugins/color-or-image-variation-swatches-for-woocommerce/
    2. Please add this code in Theme Options > Styling > Custom css or in style.css file of child theme:

    .single-product .sku_wrapper {
        display: none !important;
    }

    3. You’re welcome!
    4.

    .single_add_to_cart_button {
        font-family: Lato;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:48

    Hello,

    Please, ass this code in Theme Options > Styling > Custom css or in style.css file of child theme:

    .fixed-header .menu .item-design-dropdown .nav-sublist-dropdown li a {
        color: #1a1a1a !important;
    }
    .fixed-header .menu .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
        color: #a60000 !important;
    }
    .fixed-header .menu .item-design-dropdown .nav-sublist-dropdown ul > li.current-menu-item > a{
        color: #a60000 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:42

    Hello,

    Please read this topic https://www.8theme.com/topic/images-for-row/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:40

    Hello,

    Because the contact form created using appropriate plugin, you need to create translation for Contact Form 7 plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:37

    Hello,

    For McLaren available only Normal 400 font weight.
    You may use this code in Theme Options > Styling > Custom css > Custom css for mobile:

    body, p {
        font-family: 'McLaren';
    }

    or this one:

    body, p {
        font-weight: 500;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:28

    Hello, @beansinv

    Please provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:26

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:20

    Hello,

    Thanks for the topic.
    I’ve checked your site, and at first sight, all works fine. Is the problem solved?
    If not, I would recommend you contact your hosting provider support, because such problem http://prntscr.com/idllcp doesn’t relate to theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:09

    Hello,

    Please use this custom css code:

    table.shop_table thead tr th {
        font-family: 'Questrial', sans-serif;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 13:05

    Hello,

    4.5 theme version is the latest version but it is not compatible with WC 3.3.1, so you need to downgrade WooCommerce to 3.2.6 version.Please note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2018 at 11:48

    Hello,

    Please read this topic https://www.8theme.com/topic/images-for-row/

    Regards

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    Viewing 58,350 results - 58,321 through 58,350 (of 68,223 total)
Viewing 30 posts - 58,321 through 58,350 (of 68,223 total)
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