Hello,

You need to update the theme to latest version that compatible with woocommerce version that you use.
https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
You will lose only changes in theme files if you made them in parent theme files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also updated all plugins https://www.8theme.com/download-plugins/ (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins), to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ ).

Regards

Ok. Feel free to ask if you have any other questions.

Regards

Hello,

3.4 theme version is not compatible with WC 3.3.1, so you may face some problem. You can downgrade WC version or wait for theme update, that will be released soon (within 1 week).

Regards

Hello, @Royalty

Thanks for the question.
Yes, before update the plugin you need to be sure that theme and other plugins that you use are compatible with the new version. You may find information about compatibility in theme changelog – https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=7 –
http://prntscr.com/ie3ffi
Feel free to ask if you have any other questions.

Regards

You’re welcome!
Have a nice day.

Regards

Hello, @yea73920

Please add this code in royal/framework/theme-functions.php file https://gyazo.com/c06a4404988e0475b71e58766946c842:

// **********************************************************************//
// ! Add hatom data
// **********************************************************************//

if ( ! function_exists( 'et_add_hatom_data' ) ) {
    function et_add_hatom_data($content) {
        $t = get_the_modified_time('F jS, Y');
        $author = get_the_author();
        if( is_home() || is_singular() || is_archive() ) {
            $content .= '<div class="hatom-extra" style="display:none;visibility:hidden;">was last modified: <span class="updated"> '.$t.'</span> by <span class="author vcard"><span class="fn">'.$author.'</span></span></div>';
        }
        return $content;
    }
    add_filter('the_content', 'et_add_hatom_data');
    add_filter('get_the_content', 'et_add_hatom_data');
    add_filter('get_the_excerpt', 'et_add_hatom_data');
}

Also, the fix will be added in next theme update.

Regards

Hello,

Go to Products > Categories > https://gyazo.com/76d4776cf3819345231515a22829a842

Regards

Hello,

We’ve made some changes in Custom css. Please, clear cache and check now.

Regards

Hello,

You’re welcome!

Also, Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.

My account page is a default woocommerce page, all available options you may find in Woocommerce > Settings > Accounts. If you want to remove some item from my account page menu, you may simply clear appropriate field http://prntscr.com/ie116l If you have any other questions about this, it would be better to read woocommerce documentation or contact the plugin support.

Feel free to ask if you have any other questions.

Regards

Hello,

1. I’ve checked your site, and do not see the problem with translation in top bar http://prntscr.com/ie0rq1 Is this solved? If not, please provide us with temporary wp-admin access in Private Content.
2. We’ve sent widgets.php file to your registration email.
You need to replace this file in woopress/framework/ folder and wait for 2 hours when instagram cache will be updated.

Regards

Hello,

The problem relates to your changes in child theme, with the parent theme activated the search is available – https://prnt.sc/ie0kns

Also on your site using old versions of theme and plugins. Read more about update – https://www.8theme.com/reply/183089/

Regards

Hello,

Please use these shortcodes:
[etheme_featured]
[etheme_new title="Latest Products" ]
Also, you need to mark some products as “featured” https://prnt.sc/ie0cc1 and as “new” http://prntscr.com/ie0co5

Regards

Hello,

Thank you for purchasing our theme and for reaching us.
I’ve checked your site and do not see 404 error. Have you sorted out?
To fix this Instagram problem http://prntscr.com/ie06rf, we’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

Hello, @Malvine

You’re welcome!
Have a nice day.

Regards

You’re welcome!
Have a nice day.

Regards