Hello,
I just updated woocommerce (v. 3.3.1) and noticed that the hover effect images have disappeared. When I check it with developer tools, it shows this:
<img class="show image" src="" class="show-image" alt="">
So the src is empty, it shows no image.
How can I fix this?
Thank you.
Hello,
3.4 theme version is not compatible with WC 3.3.1, so you may face some problem. You can downgrade WC version or wait for theme update, that will be released soon (within 1 week).
Regards
Ok. Feel free to ask if you have any other questions.
Regards
Hello,
Please provide us with your website URL so we can take a closer look.
Regards
Hello,
We’ve made some changes in royal/woocommerce/content-product.php and royal/woocommerce/content-product-slider.php files. The swap image will be got automatically from product gallery. Please add this css code in custom css:
.product-slide .product-image-wrapper.hover-effect-swap:hover img.show-image + img {
opacity: 0 !important;
}
and check.
Regards
Hello,
Yes, you are right. We are planning to add this improvement in next theme update.
Regards
Hello,
We have fixed the problem on your site. If you do not set swap image, the second product gallery image will be shown, but if you select an image in product settings it will work also.
Is this ok for you?
Regards
Hello,
Please check now.
Regards
Thank you. Can you please fix it for content-product-slider.php too?
And will this be fixed in the next update? The perfect solution would be if it was like it was before: Show the swap image if there is one, and if there is none, just do nothing and keep the main product image.
Thank you.
Hello,
You’re welcome!
To fix this for the slider please add the css code that we provided.
Ok.
Regards
Ok, unfortunately its still not working perfectly. The swap images have other dimensions than the main images, although they are both 1000x1000px. The main product image is shown square, and the swap image as cropped to a rectangle… 🙁
Many thanks for your support.
Hello,
We have checked this situation and this a bit strange, because on my test site all works fine. Please regenerate images using appropriate plugin, if this won’t help, try to change permissions on wp-content/uploads folder to 777 or ask about this your hosting provider support.
Regards
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
You may extend support period on ThemeForest and then update its status by clicking "Update" button in your Account area.
Purchase code | Expiration date |
---|---|
d7ed5d03-cb21-4657-b20c-442972d0523c | 15 Nov 2016 |